Ratings based on 109 Verified Reviews

4.0 out of 5
100% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 18 Nov 2024
This hotel is ideal if you are staying and your fur baby needs to go with you, we had no-one to look after our baby. Not many hotels take in dogs so to find this one which was 20 mins away from the hospital for my operation. This hotel is not the cleanest of hotels but for one night and with your dog is fantastic.
2 out of 5
by A verified traveler

Posted 11 Nov 2024
Reception staff even though I’d payed for my room refused to let me take my luggage into room until I’d payed for my pup even though I’d more luggage and pup was in car room was far too hot shower was tiny not enough towels given definitely would not use again in fact still waiting on a refund for a room cancelled way before trip due to ill health of a fellow traveller In need of a upgrade desperately and staff training manners cost nothing
4 out of 5
by A verified traveler

Posted 20 Oct 2024
Nice friendly staff
5 out of 5
by A verified traveler

Friendly staff

Posted 10 Oct 2024 on Hotels
Excellent very helpful staff
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Although it was easy to park, you definitely needed a car to travel into Preston for our planned venue, cost of taxi &30.00 each way. All staff were very friendly, polite & helpful, room spacious & spotless. Would return, even though due to family foreseen circumstances we only stayed for one night, although we had paid for two
5 out of 5
by A verified traveler

Posted 4 Sep 2024
Friendly helpful nice hotel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Aug 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024 on Hotels
2 out of 5
by A verified traveler

Posted 11 Aug 2024
The bedroom was small with broken furniture and mould in the shower. No effort was made to repair the furniture and no offer of an alternative room until it was too late. Housekeeping left dirty cups and insufficient towels for two guests during this four night stay. Accommodation directed at those working in the area.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Aug 2024 on Hotels
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