Ratings based on 341 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Good stay
Comment from Hotel Management
23 Nov 2024 by Mia, Hotel Management
Hello Joan. Thank you for taking the time to leave a 5/5 review. It's great to see you've had a lovely stay with us. I hope we can welcome you back again. Warm regards, Mia
by A verified traveler
Posted 22 Nov 2024
Great stay, as usual.
Comment from Hotel Management
23 Nov 2024 by Mia, Hotel Management
Hello Joan. It's lovely to see we are still a go to choice for you. I hope we can continue to welcome you back and provide you with a comfortable stay. Warm regards, Mia.
by A verified traveler
Posted 17 Nov 2024
Great stay, lovley and clean.
Comment from Hotel Management
17 Nov 2024 by Ken, Hotel Management
Good evening Lorien.Thank you for a 5/5 review. It's great to see you enjoyed your stay with us. I hope we can welcome you back again soon. Warm regards, Ken
by A verified traveler
Posted 13 Nov 2024
Decent gaff for the price. Definitely would stay again. Pity check out wasn’t a bit later apart from that it was spot on for the price and right in the city centre
Comment from Hotel Management
13 Nov 2024 by courteney , Hotel Management
Thankyou for leaving us a positive review we are glad you enjoyed your stay. We hope we can welcome you back and we do offer a later checkout till 1pm for 30.
by A verified traveler
Posted 11 Oct 2024
I have stayed here a few times and always found the property excellent. I have in the past been careful to park outside the property making sure not to use the high street which is not open to cars from 12am-6pm. I was surprised to find a parking ticket on my car this time. Not the property’s fault but nonetheless something to be aware of.
Comment from Hotel Management
11 Oct 2024 by Steph, Hotel Management
Hi Joan,Thank you for taking the time to share your experience following your recent stay. We're so pleased to read your feedback, it's always fantastic to hear when guests have a great stay whilst in Preston. It was a pleasure to accommodate you and we hope to see you again soon.Warm regards,Steph
by A verified traveler
Posted 6 Oct 2024
Fantastic place to stay. Very clean, beautiful room at an amazing price!
Comment from Hotel Management
7 Oct 2024 by Ken, Hotel Management
Hi Brian, Thank you for taking the time to leave a review, it's much appreciated. It's so fantastic to see you had a good stay with us and made great use of our facilities. Please let our team know of any preferences you have should you decide to book again. Warm regards, Ken
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Ken, Hotel Management
Hi Louise, Thank you for taking the time to leave a review, it's much appreciated. It's so fantastic to see you had a good stay with us and made great use of our facilities. Please let our team know of any preferences you have should you decide to book again. Warm regards, Ken
by A verified traveler from Toronto
Posted 24 Sep 2024
Dramatic style. Needs a shelf in the bathroom. Needs easier to understand controls in larger print. Temp very warm in bathroom, cool in bedroom. 1min to main walking and shopping street, 5 mins walk to train station, very convenient. Imaginative space, lots of room in bathroom. Nice kitchen. The table abd 2 chairs are in a cramped space. Candies aka sweeties are a nice touch. I prefer hard sweeties. Creative use of self-book in. I had to be helped by a neighbour.
Comment from Hotel Management
24 Sep 2024 by Ken, Hotel Management
Hi Jeanne,I'm happy to see you have enjoyed your stay with us. Sorry to hear about your issues especially with our keypad. I hope this didn't inconvenience you during your stay. We are always available via phone call to help out any way we can. I hope we can welcome you back again.Warm regards,Ken
by A verified traveler
Posted 21 Sep 2024
Great value for money, comfortable, excellent city centre location and super dog-friendly accommodation.
Really enjoyable - have stayed previously and will do so in the future.
Comment from Hotel Management
22 Sep 2024 by Steph, Hotel Management
Hi Sally,Thank you so much for your lovely review, it's fantastic to see you always have pleasant and enjoyable stays. It is always a pleasure to accommodate you, and we cannot wait to welcome you back soon.Warm regards,Steph
by A verified traveler
Posted 20 Sep 2024
Great location
Comment from Hotel Management
20 Sep 2024 by Steph, Hotel Management
Hi Joan,Thank you for your lovely review, it's fantastic to see you had a lovely stay with us. We're hoping to welcome you back very soon.Warm regards,Steph
