Ratings based on 918 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Gemma - Reservations Meetings & Events Coordinator, Hotel Management
Dear Allan,Thank you for your review.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
price for including breakfast.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Gemma - Reservations Meetings & Events Coordinator, Hotel Management
Dear Lewis,Thank you for your review.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Spacious room and ensuite. Large shower cubicle. Good size bath sheets. Great selection of continental and cooked breakfast options.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Lisa, Hotel Management
Dear Javaun, Thank you for your review. We are pleased you enjoyed your stay with us and hope to welcome you back in the future. Kind Regards, Lisa AndrewGeneral Manager
4 out of 5
by A verified traveler

Posted 6 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Lisa , Hotel Management
Dear Terence, Thank you for your review. We are pleased you enjoyed your stay with us at the hotel and hope to welcome you back in the future.
5 out of 5
by A verified traveler

Posted 30 Sep 2024
A great stay!
Comment from Hotel Management
3 Oct 2024 by Lisa, Hotel Management
Dear Graham, Thank you for your review. We are delighted you enjoy your stay with us and look forward to welcoming you back on your next visit. Kind Regards, Lisa AndrewGeneral Manager
4 out of 5
by A verified traveler

Posted 22 Sep 2024
We had a great 2 night stay at the hotel. Reception staff, bar staff and waiting staff were all lovely. The double room we had was large, spacious, clean with a fabulous ensuite. My only complaint was there were yappy dogs in a room close by who yapped from 630am. The owners seemed to allow this to continue for a good few hours. My husband and i were looking forwards to a longer lie in.If staying again i would ask to be situated in a room with no dogs nearby
Comment from Hotel Management
25 Sep 2024 by Gemma - Reservations Meetings & Events Coordinator, Hotel Management
Dear Kirsten,Thank you for sharing your experience. It’s wonderful to hear that you had a great stay and found the staff to be lovely and attentive. We're glad you enjoyed your spacious and clean room along with the fabulous ensuite. We sincerely apologize for the disturbance caused by the nearby barking dogs. We understand how frustrating that can be, especially when you're looking forward to a relaxing morning. In the future, please feel free to express any specific preferences at the time of booking, and we'll do our best to accommodate your request for a quieter room. We appreciate your feedback and hope to welcome you back for another stay at Holiday Inn Express Preson South
4 out of 5
by A verified traveler

Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Gemma - Reservations Meetings & Events Coordinator, Hotel Management
Dear Mike,Thank you for your review. We hope to see you again at Holiday Inn Express Preston South.Kind Regards
5 out of 5
by A verified traveler

Posted 23 Aug 2024
Convenient location and friendly staff.
Comment from Hotel Management
23 Aug 2024 by Gemma - Reservations Meetings & Events Coordinator, Hotel Management
Dear Nick,Thank you for your review. I am thrilled you found our location to be convenient for your travels, and our staff friendly. We strive to give our guests the best experience. We hope to see you again soon at Holiday Inn Express Preston South.Kind Regards