6/10 Okay
Anne
Traveled with partner
Oct 3, 2024
My review is based on the fact that the elevator broke on the way to our room on the third floor. We had to drag our suitcases up stairs and down to check out. On the day we were leaving, the reception staff person helped us get our suitcases out of the hotel to the car. Although there is parking,secured as well, you had to go out on the street and up a long flight of stairs to get to reception. There was no assistance. We are 70 and I have a knee injury, so all of this was a challenge. My other complaint is smoking—it is a non smoking facility but you can smoke on your balcony. We shared a balcony with a smoker which means we could not open our window. There was a table and chairs by the entry door to the hotel where everyone was smoking. It absolutely reeked.
On the good side, you could exit the hotel right out to the main pedestrian zone. We stayed at this hotel 5 years ago and liked it. In my opinion, this is not a 4 star hotel any longer. If you go there and have dietary restrictions, it does not work to let them know ahead of time. Tell them at reception when you get there. Breakfast has good selection generally.
Anne
Stayed 3 nights in Sep 2024
