Ratings based on 233 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2024
This place was awesome!! Front desk person was super friendly. It was a very unique. We stayed in the Big Nose Kate room, clawfoot bathtub, nicely decorated. Big Nose Kate was the girlfriend of Doc Holiday.
Comment from Hotel Management
1 Nov 2024 by Steve, Hotel Management
Thank you Sheila for your wonderful review! We are so glad you enjoyed your stay with us and can't wait to see you again!
by A verified traveler from Tucson
Posted 4 Oct 2024
All rooms are 2nd floor via stairways. This is an older classic style stay. The mini split a/c unit struggled to keep room cooled. The shower spray was intense! Location was great for walking to garage and places to eat. The front desk is only staffed til 4p. Would be nice for chair (not folding) in room, and maybe a mini fridge.
Comment from Hotel Management
4 Oct 2024 by Management, Hotel Management
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay, normally the mini splits do a wonderful job keeping the room cool or warm, we will have our maintenance look into it. Many times input from our guests is implemented. Again thank you for your review!
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Management, Hotel Management
Thank you for taking the time to review your stay, we hope to welcome you again!
by A verified traveler
Posted 1 Sep 2024
The staff was amazing and the hotel is so cute. We loved our speak easy room. The wedding at the hotel was magical. I can’t wait to come back!
Comment from Hotel Management
1 Sep 2024 by Steve, Hotel Management
Thank you for your wonderful review Ashley! We are so glad you enjoyed your stay with us, we can't wait to welcome you back!
by A verified traveler
Posted 18 Aug 2024
Excellent historic hotel; clean, convenient location, quiet and comfortable. All rooms are on the second floor and being an old historic hotel, has no elevator but staff is more than happy to help with bags if needed. Highly recommended.
Comment from Hotel Management
18 Aug 2024 by Steve, Hotel Management
Thank you Daniel for taking the time to let us know how we are doing! We are so glad you enjoyed your stay with us and can't wait to welcome you back to the Grand Highland Hotel!
by A verified traveler
Posted 10 Aug 2024
Great giving customers drinking water without all the plastic used in other hotels
Comment from Hotel Management
10 Aug 2024 by Management, Hotel Management
Thank you letting us know how we are doing, we are glad you appreciate the our environmentally friendly approach!
by A verified traveler
Thumbs up!!
Posted 3 Aug 2024 on HotelsLoved our little room! Super cute and comfortable! Would definitely stay here again!
Comment from Hotel Management
3 Aug 2024 by Steve, Hotel Management
Thank you so much for your wonderful review Jesse! We're overjoyed you enjoyed your stay with us and look forward to welcoming you back to the Grand Highland Hotel!
by A verified traveler
Posted 24 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Management, Hotel Management
Thank you for your wonderful rating, we hope to see you again at the Grand Highland Hotel!
by A verified traveler
Whiskey Row Cute hotel
Posted 22 Jul 2024 on HotelsWhat a fun little hotel close to all the fun of Whiskey Row
Comment from Hotel Management
22 Jul 2024 by Steve, Hotel Management
Thank you, Kellie, for your kind words! We are glad you enjoyed the Grand Highland and hope to welcome you again!
by A verified traveler
Posted 10 Jul 2024
Comment from Hotel Management
2 Aug 2024 by Management, Hotel Management
Thank you for your rating Jeffery, we appreciate all the feedback so we can better serve our guests! We hope to see you again