Ratings based on 46 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
It was our third year staying here, and unfortunately, this year we were quite disappointed. We have two small children and had booked a deluxe suite months in advance. Upon arrival, we were placed on the fourth floor, which was exceedingly hot. The portable AC was not fully functional, and we had to endure the noise it made all night, which was so loud that it disrupted our sleep. The heat and noise were unacceptable, especially considering the almost $200 per night rate. Additionally, the water pressure in the shower was very low, and there were no outlets in the bathroom. Furthermore, the restaurant prices were quite high, and the service did not meet our expectations. Overall, we were very disappointed with our stay, especially given the amount we spent.
by A verified traveler from CALGARY
Posted 29 Jun 2024
The hotel is good, we loved the location and the building, they provided a very good breakfast. The pool was around 27 degres and the hot tub at body tempera.
We did not like the carpet in the room, it was old, dirty, stained, too bad this was a turn off as you enter the room. Otherwise everything was good.
by A verified traveler
Not a 4 stars hotel more like 21/2 stars old hotel
Posted 22 Jun 2024 on Hotelsby A verified traveler
Posted 13 Apr 2024
Was just ok for one night.Good breakfast .Acces to the Spa …on the stairs …makes the spa use limited.
by A verified traveler
Posted 27 Sep 2023
We had a great stay at this hotel. The check-in experience was ok, it was a bit weird the clerk couldn't find Netherlands in their register, but in the end they gave us Seattle as home address which worked for me. The room had enough space and there were enough amenities. I had a view on a church on a hill. I fortunately didn't share any walls with other rooms, but there is a recurring noise pollution of slamming doors due to the nature of the doors. I think the hotel should do something about that. The breakfast was great, and there are plenty of good restaurants nearby in Predeal. The hotel location is great, not so far away from Peles castle. The hotel has private parking space in the back, which leads to a back entrance. We had some difficulty finding the parking space, but we were tired after 4 hours of driving so perhaps it was just us. We didn't use most of the hotel spa facilities as we used this hotel for passing through. On check-out we had to pay 5 lei (Romanian currency, RON) in taxes per room which is apparently a thing in Predeal.
by A verified traveler
Needs a little bit more care
Posted 14 Aug 2023 on HotelsThe room was very comfortable with an excellent bed. But they need to be more careful with the little thing. For example, the shower head had the hose damaged and it was difficult to take a shower.
The breakfast was good, but not a 4* hotel breakfast, as there wasn't any fresh fruit juice available (only some fruit beverage, with alot of added sugar).
by A verified traveler
Posted 7 Aug 2023
Very nice hotel and well maintained.
by A verified traveler
Super comfy bed
Posted 6 Aug 2023 on HotelsBest sleep on a super comfy mattress. It was a shame that the air con unit was very noisy and quite inefficient. The hotel accommodated our request for a quiet room at the back of the hotel. It was lovely and clean and we also made use of the spa facilities.
by A verified traveler
Posted 27 Jul 2023
Everything is excellent in this hotel. We love the location, rooms, food, and staff! We come back every year!
by A verified traveler
Posted 23 Jun 2023 on Hotels
We enjoyed returning to this hotel for the second time and will be happy to do so in the future whenever we have the chance to be in the area.
