Ratings based on 187 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Decent hotel. Amenities within the room could be slightly better.
Food was amazing and the chef shraf ud din even cooked delicious Indian food for us for all the nights we were there. Breakfast buffet was pretty generous and had good vegetarian options too.
Lucile helped us with a smooth check-in and was a great help overall. Mr. Bilal was extremely helpful in guiding us about the Island and helped avoid any tourist traps. He definitely helped make our stay 10 times better being super attentive to what we requested and also helping any way he could.
Comment from Hotel Management
17 Jun 2024 by Lucinda, Hotel Management
Dear Valued Guest,Thank you for sharing your wonderful experience at Berjaya Praslin Resort. We are delighted to hear that you received friendly service and that our staff was attentive to your needs especially Bilal and Lucille for going the extra mile to make your stay a smooth and comfortable one. We appreciate your kind words about our unbeatable location and we are glad that our Chef was able to meet your taste. Providing a satisfying dining experience to our guest is very important to us, and we are pleased that we met your expectations. Your feedback is greatly appreciated, and we hope to welcome you back to our hotel soon.
by A verified traveler
Posted 29 Feb 2024
The hotel was very nice.Staff were wonderful.Amazing beach right across the road
Comment from Hotel Management
1 Mar 2024 by Saleem, Hotel Management
Dear Valued Guest,Thank you very much for taking the time to review Berjaya Praslin Resort, we are delighted to know that you had such an enjoyable experience and we appreciate your lovely feedback. We look forward to welcoming you again.With warm regards,Berjaya Praslin Resort
by A verified traveler
Posted 3 May 2023
Very relaxed and convenient position . Staff always friendly . Good choice of food in the hotel
Comment from Hotel Management
4 May 2023 by Lucinda, Hotel Management
Dear Valued Guest,It was an absolute pleasure to have received you and delighted that you had a pleasant stay with us. Thank you for your overall rating of your stay at the Resort.We are delighted that you enjoyed so many aspects of your stay. The team and I really enjoyed serving you and doing our best to make sure you have an unforgettable time at Berjaya Praslin Resort. We are all looking forward to welcoming you back to our Resort in the near future.Until then, we remain with our tropical regards.
by A verified traveler
Posted 12 Jun 2022
The staff was amazing, the place is dated and needed updating immediately
Comment from Hotel Management
13 Jun 2022 by LV, Hotel Management
Dear Guest, Thank you for your ratings and positive comments about the staffs. We have noted your observations about the room with great concern. We hope that in all you had a pleasant stay with us and look forward for your return. Until then we remain with tropical regards.
by A verified traveler
Posted 26 May 2021
Was a good place to stay, only 1mile from town, but then again nothing is far on that island
Comment from Hotel Management
26 May 2021 by Saleem, Hotel Management
Dear Guest ,
Thank you very much for choosing to stay at the Berjaya Praslin Beach Resort and for taking the time to complete this review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.
Best Island regards
by A verified traveler
Posted 9 Jan 2021
Hospitality was on a level you dont often get. The kind manager arranged a room for me at 1am due to another property falling through. He went the extra mile to help. The staff were also polite and pleasant. Proximity to a beautiful beavh also helped.
Comment from Hotel Management
11 Jan 2021 by Saleem, Hotel Management
Dear Guest,
Thank you for resent stay with us. We are glad to hear that you have enjoyed holidays at Berjaya Praslin Resort.
It was my good pleasure to assist you with accommodation.
Keep safe & Best island regards.
by A verified traveler
nice hotel but lacking a bit
Posted 28 Dec 2020 on Hotelsthe hotel was ok, location was good as for what i saw it is the busiest it can be around this hotel, it has a restaurant right on teh beach but just a shame they dont have good sun beds as they have at the hotel pool and no real shade unless you want to burn, the hotel is not far from cafe des arts which is a great place to go for food or drinks, its a shame the pool water didnt look as clean and they dont have wifi at the beach restaurant, anyhow wifi was very poor, in la digue i got 100mb speed but here it is less than 1mb speed for wifi which is very poor so nothing was loading for me
Comment from Hotel Management
28 Dec 2020 by Saleem, Hotel Management
Dear Guest,
Thank you for your recent stay with us and your feedback. We are glad to know your overall stay was good, refer to your comments we have beach beds but cannot be the same like pool beds due to the humid and sandy beach.
We also daily clean & disinfect the pool water. Its true in la dique small guest house has good speed internet while being a large hotel once particularly in the evening many user login the the same time affects the internet speed however it in enough good to access email , whats-app but probably nor faster loading the media like youtube.
We thank you again wish you you have a nice onward journey.
Keep Safe
by A verified traveler
Posted 4 Dec 2020 on Hotels
Comment from Hotel Management
14 Dec 2020 by Saleem, Hotel Management
Dear Roustam,
We thank you for excellent rating for your stay. Hope to see you again.
Keep safe
by A verified traveler from Gaborone, Botswana
Posted 2 Jan 2020
Great staff warmth. Friendly service. Any requests were attended to immediately. Mr Salim - the manager - was very good, great assistance and had our best interests in mind. Amazing front office staff. Chefs were great and extremely welcoming.
Comment from Hotel Management
7 Jan 2020 by Saleem, Hotel Management
Dear Guest, It was our pleasure to have you with us.
We thank you for your time to post feedback about your recent stay and for the team members who were gone through a quality service to ensure your comfort.
We wish to see you again.
Kind regards
by A verified traveler
No 3 star but 2 star
Posted 27 Oct 2019 on HotelsThe hotel was a bit old fashioned, the breakfast and the diner buffet was not that great.
The hotel is located near the public beach but have only 9 daybeds on the beach.
They forgot to give us douche gel and had to ask twice for a bottle.
Comment from Hotel Management
30 Oct 2019 by Saleem, Hotel Management
Dear Guest, thank you for your recent stay with us and time taking to write feedback. We apologizes for not being up to your expectations. In case of your next visit please drop us a note so we make sure that we look-after your needs.
