Ratings based on 723 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Clifton
Posted 26 Oct 2024
🇧🇷
Comment from Hotel Management
29 Oct 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Foi um prazer recebê-la no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-la em breve e continuamos à sua disposição.Atenciosamente,
by A verified traveler
Posted 9 Oct 2024
Customer service was amazing
Comment from Hotel Management
10 Oct 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
It was a pleasure to welcome you at Sheraton Vitoria! Thank you for sharing your experience with us. We hope to see you soon and remain at your disposal.Regards,
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Prezada Sra. AdrianaFoi um prazer recebê-la no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-la em breve e continuamos à sua disposição.Atenciosamente,
by A verified traveler
Posted 8 Jul 2024
OUTSTANDING
Comment from Hotel Management
16 Jul 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
It was a pleasure to welcome you at Sheraton Vitoria! Thank you for sharing your experience with us. We hope to see you soon and remain at your disposal.Regards,
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
23 Jul 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing with us your hosting experience and evaluate our facilities. Your comment is essential for the improvement of our services. Please feel free to contact us whenever you need it and always feel welcome! Regards,
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Foi um prazer recebê-lo no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-lo em breve e continuamos à sua disposição.Atenciosamente,
by A verified traveler
Posted 26 May 2024
Everything was excelent in this stay. We’d love everything!
Comment from Hotel Management
27 May 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing your feedback about your experience with us. That way we can improve our services every day.We hope you have new opportunities to return to our hotel. Contact us anytime you need, we will be happy to help! Regards,
by A verified traveler
Posted 22 May 2024 on Hotels
Good experience but overall lowering in quality
Comment from Hotel Management
22 May 2024 by Baltazar Saldanha / General Manager, Hotel Management
Dear Mr. Silas, Thank you for sharing with us your hosting experience and evaluate our facilities. Your comment is essential for the improvement of our services. Please feel free to contact us whenever you need it and always feel welcome! Regards
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Foi um prazer recebê-la no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-la em breve e continuamos à sua disposição.Atenciosamente
by A verified traveler
Posted 18 May 2024
Well organized and run! Staff was friendly and overall just great! Enjoyed my stay and will return for sure. With limited Portuguese speaking skills the staff was understanding and helpful. The breakfast was amazing
Comment from Hotel Management
20 May 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing your feedback about your experience with us. That way we can improve our services every day.We hope you have new opportunities to return to our hotel. Contact us anytime you need, we will be happy to help! Regards,
