Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Excellent hitel and friendly staff. Location a little out of the centre but Uber is easy and readily available cheap. Would stay here again.
by A verified traveler from Warszawa
Posted 28 Dec 2024
The service is excellent, but the rooms are very worn out, but this is not critical.
Comment from Hotel Management
6 Jan 2025 by Lenka, Quality management , Hotel Management
Dear Illia, Thank you for your great review! We’re thrilled to hear that you found our service excellent. We appreciate your feedback about the rooms, rest assured, we’re working on improvements to ensure a more comfortable experience for all our guests. We hope to welcome you back soon! Happy travels
by A verified traveler
Posted 27 Dec 2024
Good place
Comment from Hotel Management
6 Jan 2025 by Lenka, Quality management , Hotel Management
Dear Salvatore, Thank you for your review! We are thrilled you have enjoyed your stay and hope to welcome you back soon. Happy travels!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Lenka, Quality management , Hotel Management
Dear Ali,Thank you for your review. I am sorry to hear that you did not enjoy your stay. However, your review lacks specific details, making it difficult for us to address any issues you may have encountered. If you have any specific tips or suggestions on how we could improve, please do not hesitate to contact us. We are always looking for ways to enhance our guests' experience.I hope you had a good time in Prague and we genuinely hope to have the opportunity to welcome you back.Happy travels
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Lenka, Quality management , Hotel Management
Dear Jim, Thank you for your fantastic review!We are thrilled you have enjoyed your stay and hope to welcome you back soon. Happy travels!
by A verified traveler
Posted 5 Nov 2024
Property is old style but great customer service and room cleanliness. Breakfast was decent.
Comment from Hotel Management
18 Nov 2024 by Lenka, Quality management , Hotel Management
Dear Vishal, Thank you for your feedback! We're glad to hear that you appreciated the great customer service and cleanliness of the room. It's also wonderful to know that you enjoyed the breakfast. We look forward to welcoming you back for another stay! Happy travels
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
4 Oct 2024 by Lenka, Quality management , Hotel Management
Dear Maria, Thank you for your review! We are thrilled you have enjoyed your stay and hope to welcome you back soon. Happy travels!
by A verified traveler
Posted 25 Aug 2024
The staff are very nice and the hotel is convenient. I have stayed several times and will again
Comment from Hotel Management
26 Aug 2024 by Lenka, Quality management , Hotel Management
Dear Caren, Thank you for your review and kind words about our staff and hotel! We are thrilled you have enjoyed your stay and hope to welcome you back soon. Happy travels!
by A verified traveler
Posted 24 Aug 2024
This is the second time I did not receive any VIP . No upgrades no bottle of wine. The should be taken off the vip list. They are nice but simple don’t care
Comment from Hotel Management
26 Aug 2024 by Lenka, Quality management , Hotel Management
Dear Caren, Thank you for your review. I am sorry to hear you did not receive your complimentary bottle of wine. I will make sure to speak to the staff about this very thoroughly to ensure something like this does not happen again. I hope you still managed to enjoy your stay and I sincerely hope we will have the opportunity to welcome you back! Happy travels
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Lenka, Quality management , Hotel Management
Dear M, Thank you for your review!We are thrilled you have enjoyed your stay and hope to welcome you back soon. Happy travels!
