Ratings based on 804 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
The Dominican was perfect for our stay, very convenient and close to all of the places to see in Prague.
Comment from Hotel Management
25 Nov 2024 by Katerina, Hotel Management
Thank you for your kind words! We’re delighted to hear that The Dominican was perfect for your stay and that our convenient location made it easy for you to explore all the wonderful sights of Prague.We hope to have the pleasure of welcoming you back for another memorable visit in the future!Warm regards,
by A verified traveler
Posted 16 Nov 2024
Great location in old town but also quiet!
Comment from Hotel Management
18 Nov 2024 by Katerina, Hotel Management
Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed our prime location in the heart of Old Town while still finding the hotel peaceful and quiet. We hope to welcome you back for another wonderful stay!Best regards,
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Katerina, Hotel Management
Dear guest,thank you very much for your kind review. It is trilling to see that you liked your stay and i hope to see you next time.Regards,
by A verified traveler
Posted 26 Oct 2024
The pictures on Expedia website are from a million years ago. The hotel is in dire need of refurbishment. Save your money and stay somewhere else.
Comment from Hotel Management
4 Nov 2024 by Katerina, Hotel Management
Dear Guest,Thank you for your review. Seems like we could not meet your expactation. I hope next time your stay would be enjoyeble.Regards,
by A verified traveler
Posted 22 Oct 2024
The taxi driver could not locate and find the main entrance to the hotel so if you are going to stay here make sure to tell the taxi driver to drop you off at Jalovcova street.
We were given a room for two located on the 4th floor and told that we need to take elevator to third floor follow with separate stairs to our room. So the real truth is there were two sets of stairs to get to our room after you get out of the elevator,
Impression of the room: dissappointing because it is an ATTIC converted into room. The room has tiny window and several wooden cross beams. This reminds me of one of those old english movies where they punish you by isolating you in the room with tiny window and the floor with straw and hay except here is the bed. The bathroom is clean and all the walls veneered with marble so as the floor.
The hotel only has one staff for check in and also the same person would assist you with your luggage to the room if needed. Kai was his name he was great help to bring our luggages to the 4th floor. I requested to switch for different room because the idea of walking around town the whole day, returning to the hotel taking elevator and then another 2 sets of stairs to final destination is appalling. I was told all sold out and the only option is to upgarde and pay addtional 120 euros So we did. not sure if this is a way to get more money out of us
issues with hot water took.couple times to correct
a big plus for locatiowalking distance to most attractions
Comment from Hotel Management
18 Nov 2024 by Katerina, Hotel Management
Dear Guest,I am sorry but we can not be reponsablefor a taxi driver. We have our addres in our oficial links. Please note that our hotelis a part of UNESCO as an old building from 14th century. We do have an elevator till the 3rd floor and if you please contact me with a details if you have found somewhere that we have all floors with elevator. Our hotel has 28 rooms and with our location it is almost always sold out.I also wouldliketo thank you for your review. Regards,
by A verified traveler
Posted 10 Oct 2024
Housekeeping was very good. Housekeepers were honest. Staff friendly.
Comment from Hotel Management
21 Oct 2024 by Katerina, Hotel Management
Dear Thomas,Thank you for your kind feedback! We are delighted to hear that you had a positive experience with our housekeeping team and found our staff to be friendly and honest.Your comments will be shared with our team, as they truly appreciate recognition for their hard work. We hope to welcome you back soon for another enjoyable stay!Warm regards,
by A verified traveler from Ottawa
Posted 7 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Katerina, Hotel Management
Dear Jean,Thank you so much for your outstanding 5 out of 5 rating! We are thrilled to hear that you had such a wonderful experience at The Dominican.Your kind words about our housekeeping team and friendly staff truly mean a lot to us. We are committed to providing exceptional service, and it's rewarding to know we met your expectations.We can’t wait to welcome you back for another memorable stay!Warm regards,
by A verified traveler
Posted 4 Oct 2024
The hotel was right in the heart of Old Town making walking to everything very convenient. The room was very comfortable as well
Comment from Hotel Management
21 Oct 2024 by Katerina, Hotel Management
Dear Kevin,Thank you for your kind review! We’re delighted to hear that you enjoyed your stay at our hotel and found our location in the heart of Old Town convenient for exploring the area.It's wonderful to know that your room was comfortable and contributed to your overall experience. We strive to provide a relaxing environment for our guests.We hope to welcome you back soon for another enjoyable stay!Warm regards,
by A verified traveler from Oceanside
Posted 3 Oct 2024
Wow, some very high highs and a few lows.
Outstanding - The location can not be beat, right in the middle of everything. Outstanding location. Downsides - the AC did not really work, and even though it was cool outside, it was hot inside. We were originally given an outstanding room on the 4th floor. Roomy, really cute, but the room and the whole 4th floor was at least 90 degrees. We turned on the AC and opened the window and left for several hours, but not change. They gave us a room on the 2nd floor which was smaller (at the same price), but did cool down with the windows open. The issue was outside noise; there was singing, shouting and lots of noise until around 1 AM.
The people working there were great. Friendly and helpful.
The breakfast was good. Again, very friendly and helpful people.
Our Uber driver could not find the location. He ended up dropping us off and saying it was close. He was right. When we left, the receptionist fixed a ride to the airport that could actually find it. Job well done.
Would I go there again? I would never go in warm weather, and I would never accept a room that backed up to an alley.
Comment from Hotel Management
21 Oct 2024 by Katerina, Hotel Management
Dear Guest,Thank you for taking the time to share your detailed feedback regarding your stay with us. We’re delighted to hear that you found our location outstanding and that our staff provided friendly and helpful service throughout your visit.Please let me clearfy situation with our A/C system. It is cetraly turning off when temperature outside is getting 15C outside during the day and that id why you've been offer another room what has bigger window for a cool air. Thank you for your positive remarks about our breakfast and the assistance provided by our receptionist in arranging your airport ride. We truly appreciate your comments, as they help us improve our services.We hope to welcome you back in the future and assure you that we will do our utmost to provide a more enjoyable experience.Warm regards,
by A verified traveler
Posted 1 Oct 2024
N/a
Comment from Hotel Management
21 Oct 2024 by Katerina, Hotel Management
Dear Alexander,Thank you for your fantastic 5 out of 5 rating! We are thrilled to hear that you had a wonderful experience at our hotel.It’s great to know you appreciated our central location in Old Town and found your room comfortable. Your satisfaction is our top priority, and your kind words motivate us to keep delivering excellent service.We look forward to welcoming you back for another memorable stay!Warm regards,
