Ratings based on 96 Verified Reviews
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Sep 2024
Anc excellent apartment in the centre of Old Prague. What a fabulous location
Would give this apartment a very high rating except for the appalling check in process.
The key is collected at a property quite some distance from the apartment.
For us - ( and others arriving on public transport) it meant working out tram lines and then 40 minutes and 3 different connections to collect the key and make our way, finally, to the apartment .
We had the added difficulty of managing 2 large suitcases on public transport.
Disappointed that we were not advised about key arrangements until 24 hours before check in
Surely a lock box could be installed on site, but this has been suggested repeatedly in reviews over several years, so can't see it happening.
The apartment itself is great
by A verified traveler from Freehold
Posted 11 Jun 2024
Good place to stay, not ultra fancy. Basic apartment, good space, all the amenities that you’ll need with a small family.
by A verified traveler
Posted 25 Apr 2024
This apartment is in a great location. It provided what we needed but overall the place was a bit tired. The sofa bed was very uncomfortable and not fit to sleep on. We ended up putting the sofa mattress on the floor - better but not ideal.
by A verified traveler
Posted 9 Nov 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
Warning! The check in is over half hour walk from the actual place you are staying
Other than that everything was fine
by A verified traveler
Posted 29 Aug 2023
We stayed here for 3 nights last week. It was generally a clean, well-located apartment, no amenities such as tea/coffee making facilities or toiletries were provided but this is not the end of the world and the least of our problems. Firstly, the issue of picking up the key at a hotel 25 minutes away is not clearly mentioned before booking, and very inconvenient. Secondly, the management appear incapable of responding to queries: I messaged both through Expedia and on their contact number provided throughout the apartment on multiple occasions both before and during our stay and had no response. Thirdly, there is no air conditioning or fan provided - given it is August it was over 30c throughout our stay so was very unpleasant. I messaged about a fan being provided and was ignored so we had very uncomfortable nights. Fourthly, be prepared to pay a €200 deposit when you arrive: again not clearly mentioned when booking so it is something potential guests should be aware of. Given the price of this apartment I would have expected better - a fan is a bare minimum requirement and the customer service is shocking. Not somewhere I would stay again.
by A verified traveler
Posted 30 May 2023 on Hotels
by A verified traveler
Posted 1 Jan 2023 on Orbitz
I had terrible experience .
Would like to talk somebody from Management
Please contact me
by A verified traveler
Central location with loud party tourists :/
Posted 6 Dec 2019 on HotelsThe beds were comfy, but the couch was not. A small sofa in the living/kitchen area would be nice to sit down & relax after a long day, there are only 4 chairs at the dining table to sit down. Nice kitchen, though some tea bags or coffee would not be bad to be included. Unfortunately really loud party people in the building, who were loud even after telling them to be quiet.
by A verified traveler
Comfortable Stay
Posted 1 Oct 2019 on HotelsNeed to pick up key at different property but management is rather efficient to solve your needs
