Ratings based on 79 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024 on Hotels
Comment from Hotel Management
14 Oct 2024 by Guest Relations Manager, Hotel Management
Dear Jingtao, thank you very much for your time and willingness to share your feedback with us on the stay in NH Collection Prague. Were pleased to know that weve provided you great level of our hospitality services.We hope that we can welcome you soon again in the near future, if you are to travel to our lovely Prague.With regards,Petr Polacek
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Hannah, thank you very much for your shared feedback on our services in NH Collection Prague. Were pleased that we could provide you with our services in our property. Were very sorry that we havent met the ideal criteria for your satisfactory stay. We always strive to do our maximum for you and our other guests, who decide to choose our property for their leisure or business trips. If you wish to share more from your side about your overall experience with our establishment, then wed deeply appreciate it! Here is an email address, which can be used in this sense - gr.nhprague@nh-hotels.com With regards,Petr Polacek
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
2 Sep 2024 by Guest Relations Manager, Hotel Management
Dear Martin, thank you very much for your time and willingness to share your feedback with us on our services in NH Collection Prague. This really means a lot to us and were glad that we could do our best for you during your stay. Wed love to welcome you again in the near future. Our whole team stays at your disposal.
by A verified traveler
Posted 7 Aug 2024
výtah má hrozný zápach
Comment from Hotel Management
8 Aug 2024 by Guest Relations , Hotel Management
Dear Claudio, Thank you for your feedback on our services at the NH Collection Prague. We are very happy that you used our services at the hotel! As part of your comment, we can assure you that the cable car cabin is continuously cleaned and tidied. We apologise for any inconvenience caused, but if such a situation arises where contamination has occurred and an odour or other unpleasant smell has been noticed, then we would always welcome being made aware of this aspect directly at the hotel. It is possible that someone may have spilled something on the floor in the interim when cleaning is not being carried out and this may have led to such a situation. However, we are glad that you were able to use our ropes course. We hope that you will use many other services of our hotel in the future and everything will lead to complete satisfaction on your part. Our hotel team will continue to be at your disposal!Sincerely,Petr Polacek
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Guest Relations Manager, Hotel Management
Dear Ganesh, thank you so much for your shared feedback on our services in NH Collection Prague. Were truly pleased that you were satisfied with our level of hospitality. We truly hope that we can welcome you soon again! Well be looking forward to such moment.With regards,Petr Polacek
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
18 Jul 2024 by Guest Relations Manager, Hotel Management
Dear Laura, thank you very much for your lovely feedback on our services in NH Collection Prague. Thank you for choosing us for your stay and we look forward to welcoming you during your future travels to the Prague. Our entire team stays at your disposal.With regards,Petr Polacek
by A verified traveler
Posted 4 May 2024 on Hotels
Comment from Hotel Management
6 May 2024 by Guest Relations Manager, Hotel Management
Dear Nelida, thank you very much for your review on our services in NH Prague City hotel. This really means a lot to us. Wed love to know, what led to your rating of our hotel NH Collection Prague, so we can improve our services in the future. Wed love to welcome you again in the near future. Our entire team stays at your disposal.With regards,Petr Polacek
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by Guest Relations Manager, Hotel Management
Dear Mr. Senneck, thank you so much for your feedback on our services in NH Collection Prague. This really means so much for us, and we hope to provide you with more from our side in the near future.With regards,Petr Polacek
by A verified traveler
Posted 28 Aug 2023 on Hotels
Comment from Hotel Management
30 Aug 2023 by Guest Relations Manager, Hotel Management
Dear Mark, thank you so much for your feedback on the services in NH Collection Prague. This really is important for us and were grateful for such high rating of our establishment. Well do our best to follow this trail and provide quality hospitality also in the future.With regards,Petr Polacek
