Ratings based on 409 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotel Savoy Prague , Hotel Management
Dear Mr. Tom, Thank you for your fantastic 5/5 rating! We are delighted to know that your experience at Hotel Savoy was so enjoyable. Your feedback is truly appreciated and will be shared with our team, who take great pride in delivering exceptional service and creating memorable stays for our guests.We hope you had a safe trip home and would be thrilled to welcome you back to our hotel in the future. Should you need any assistance with your next visit, please do not hesitate to contact us.With kind regards and best wishes,On behalf of the entire hotel team,Nicole DoskarovaMarketing Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Hotel Savoy Prague , Hotel Management
Dear Ms. Patrycja, Thank you so much for your wonderful 5-star rating! It was a true pleasure to have you as our guest at Hotel Savoy, and we’re delighted to know you had an enjoyable stay. Your positive feedback means a lot to us, and we’ll be sure to share it with our dedicated team, who always strive to go the extra mile to make each stay as special as possible. Knowing we could contribute to your memorable experience in Prague brings us great joy. We hope you had a safe journey home, and we would be thrilled to welcome you back whenever you return to our beautiful city. With kind regards and best wishes, on behalf of the entire and dedicated team, Nicole Doskarova, Marketing Manager
by A verified traveler
Posted 30 Oct 2024
Beautiful building
Big rooms
Staff are friendly and helpful
Tram stop opposite hotel….very convenient!!!
Close to Prague Castle…. Excellent all round place.
Comment from Hotel Management
31 Oct 2024 by Hotel Savoy Prague , Hotel Management
Dear Ms. Amatee, Thank you for your lovely review! It was truly a pleasure having you as our guest, and we’re so happy to hear you enjoyed both your stay with us and the charms of Prague. Our team takes great pride in providing a warm and welcoming experience, so it’s wonderful to know you found them helpful.You’re absolutely right about our location—it’s a fantastic spot, with easy access to the tram and just moments from Prague Castle and other attractions. We hope your travels bring you back to Hotel Savoy Prague soon for another enjoyable visit! With kind regards and best wishes, on behalf of the entire team, Nicole D. Marketing Manager
by A verified traveler
Posted 27 Oct 2024
To be honest we were not notified of any building work in some rooms , unfortunately for us next room had a refurbishment in progress which did effect our holiday I am sure I am not alone on this issue . Would have been nice to have known while we made the booking as we would not have stayed .
Comment from Hotel Management
31 Oct 2024 by Hotel Savoy Prague , Hotel Management
Dear Mr. Robin, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the refurbishment work nearby, and we understand how this impacted your experience. We regret that you were not informed beforehand, as it’s always our intention to ensure our guests have a peaceful and enjoyable stay.We hope the beauty of Prague and its many attractions helped to compensate for any disturbance from the construction. It was a pleasure having you with us, and we would love the opportunity to welcome you back in the future under quieter circumstances for a more restful stay. With kind regards and best wishes, on behalf of the entire and dedicated hotel team, Nicole Doskarova, Marketing Manager
by A verified traveler from London
Posted 25 Oct 2024
Lovely hotel, newly refurbished room felt very cosy and clean. Great area to explore a quieter, pretty part of the city.
Comment from Hotel Management
25 Oct 2024 by Hotel Savoy Prague , Hotel Management
Dear Ms. Clara, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Hotel Savoy Prague and that the newly refurbished room made you feel cozy and comfortable. It’s fantastic that you had a chance to explore our charming neighborhood, away from the bustling crowds. We hope you also enjoyed the many beauties of Prague during your visit! Your kind words mean a lot to us, and we hope to welcome you back soon for another delightful experience. Safe travels, and thank you again for choosing Hotel Savoy Prague. With kind regards and best wishes, on behalf of the entire team, Nicole Doskarova, Marketing Manager
by A verified traveler
Posted 21 Oct 2024
Absolutely everything was perfect!
Comment from Hotel Management
22 Oct 2024 by Hotel Savoy Prague , Hotel Management
Dear Mr. Patrick, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your stay at Hotel Savoy Prague was perfect. Providing a flawless experience to our guests is our top priority, and it's wonderful to know we succeeded in making your visit special.We hope to welcome you back soon to enjoy more of our hotel’s elegance and charm. Should your travels bring you to Prague again, we’ll be here to ensure another exceptional stay! With kind regards and best wishes, on behalf of the entire and dedicated hotel team, Nicole Doskarova, Marketing Manager
by A verified traveler
Posted 11 Oct 2024
The staff at the reception desk were very helpful in recommending sites to see and restaurants to dine at. Natalie was especially helpful. Every restaurant she suggested was very good. She is a positive and charming person. The breakfast was excellent!
Comment from Hotel Management
14 Oct 2024 by Hotel Savoy Prague , Hotel Management
Dear Ms. Karen, Thank you so much for your wonderful 5/5 review! It was truly a pleasure to have you stay with us at Hotel Savoy Prague. We’re delighted that our reception team, especially Natalie, made your visit to Prague even more enjoyable with her recommendations. We will be sure to pass along your kind words to her—she’ll be thrilled to know she made such a positive impression!We’re also glad to hear that you enjoyed our breakfast. We always aim to provide an excellent experience for our guests, and it’s great to know we succeeded during your stay.We look forward to welcoming you back the next time your travels bring you to Prague! With kind regards and best wishes, on behalf of the entire team, Nicole, Marketing Manager
by A verified traveler
Posted 27 Sep 2024
Everything was good in the hotel, the only thing that I didn't like that if you want to use the GYM you have to pay for. First time that I see it in a hotel.
Comment from Hotel Management
28 Sep 2024 by Hotel Savoy Prague , Hotel Management
Dear Guests, Thank you for your fantastic 5/5 review! We’re thrilled to hear that you enjoyed your stay at Hotel Savoy and that everything met your expectations.We appreciate your understanding regarding the gym usage fees. While we recognize this might be different from what you’ve experienced elsewhere, these are our hotel policies designed to maintain the quality and upkeep of our facilities.We hope to have the pleasure of welcoming you back to Hotel Savoy for another wonderful stay! With kind regards and best wishes, on behalf of the entire and dedicated hotel team, Nicole Doskarova, Marketing Manager
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotel Savoy Prague , Hotel Management
Dear Mr. Mark, Thank you for your review! We are delighted to hear that you were satisfied with your stay at Hotel Savoy. It was truly a pleasure to have you as our guest.We appreciate your feedback, and we’re glad that our services met your expectations. If there’s anything specific you enjoyed or any suggestions you have, we would love to hear them.We hope to welcome you back soon for another wonderful stay! With kind regards and best wishes, on behalf of the entire and dedicated hotel team, Nicole Doskarova, Marketing Manager
by A verified traveler
Posted 22 Sep 2024
Clean and tidy, need to fill up t- bags in the room
Comment from Hotel Management
24 Sep 2024 by Hotel Savoy Prague , Hotel Management
Dear Ms. Donna - Marie,Thank you for your review! We’re pleased to hear that you found Hotel Savoy clean and tidy. Your feedback regarding the tea bags in the room is appreciated, and we will make sure to address this with our team to ensure a better experience for future guests.We hope to welcome you back soon for another enjoyable stay! With kind regards and best wishes, on behalf of the entire and dedicated hotel team, Nicole Doskarova, Marketing Manager
