Ratings based on 384 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
Beautiful, quiet hotel. Could only have been improved had there been a bar, and some more vegetarian options in the restaurant.
Comment from Hotel Management
31 Oct 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Ms. Karen, Thank you for your kind review! We're happy you enjoyed your stay with us. We will gladly share your feedback regarding more vegetarian options with the restaurant. We hope to be able to welcome you back again soon! With kind regards, David.
by A verified traveler
Posted 5 Oct 2024
The restaurant is superb, and the breakfasts are very good as well. There is a wine and nibbles offering (*w/o charge) between 4-6 in the afternoon which is a very nice feature.
Comment from Hotel Management
5 Oct 2024 by David, Concierge at the Golden Well, Hotel Management
Dear Richard, Thank you for your warm review! We're happy to see that our guests enjoy our toothsome afternoon snacks and delicious breakfasts. We hope to see you again at the Golden Well! With kind regards, David
by A verified traveler
Posted 30 Sep 2024
Wonderful property. Staff excellent, loved wine and food reception every afternoon, room beautiful and cake every night was very nice. Breakfast was unbelievable. I would recommend and when I come to Prague would definitely stay here
Comment from Hotel Management
2 Oct 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Deborah, Thank you for your review! We are delighted to hear that our breakfasts were a highlight of your time with us. Your kind words about our hotel are much appreciated and we hope to have the opportunity to welcome you back in the near future. With kind regards, David.
by A verified traveler
Posted 31 Aug 2024
Perfect location with top notch rooms, food and service on the best side of Prague near the castle and Charles bridge. Breakfast with views of Prague from the terrace room are exquisite and freshly prepared to order. Dinner on the higher open-air terrace is fantastic. A must stay and we will return.
Comment from Hotel Management
1 Sep 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Mrs. Sheila, Please allow me to express my gratitude for your feedback! We couldn't be more delighted to hear that your stay embodied the true spirit of hospitality. We're especially pleased to learn that you enjoyed our roof terrace as well! I highly recommend coming back to Prague during the Christmas season – a completely different, magical experience. With kind regards, David.
by A verified traveler
Posted 25 Aug 2024
An absolutely perfect experience. My son and I came to visit Prague and stayed at the gorgeous Golden Well Hotel for 10 days. I have never been to a hotel that I loved as much. The ambiance was soothing and cozy. They made us feel special with little desserts at our bedside each night. In the mornings, we experienced healthful and nourishing breakfasts served by the sweetest humans, all while enjoying a stunning view. To top it off, the bed and pillows were incredibly comfy. I normally don't sleep well in hotels, but I slept like a baby and even bought a pillow from them to take home. I will definitely be back!!
Comment from Hotel Management
26 Aug 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Shanyn Marie, Thank you for taking the time to share your thoughts on your recent stay with us! We are delighted to hear that your experience was a positive one and that you felt welcome and at home. We will certainly pass on your feedback to the breakfast team. We sincerely hope the pillow you purchased is to your liking and serves you well. With kind regards, David.
by A verified traveler
Posted 16 Jul 2024 on Hotels
Great hotel, peaceful location and really close to Tram or Lime/Bold parking, lovely breakfast and charm little details...
Comment from Hotel Management
22 Jul 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Gustavo, We are thrilled to learn that your stay was up to your expectations! We believe that the details make most of the impression. Hopefully, you will visit us again, perhaps enjoying Prague during its autumnal splendor? With kind regards, David.
by A verified traveler
Posted 11 Jul 2024 on Hotels
This place is a hidden gem in Prague. The building itself is steeped in history, preserving a rich legacy that adds to its charm. Situated conveniently close to Prague Castle, it offers not only a fantastic location but also breathtaking views. The restaurant within is a delightful experience, offering wonderful cuisine amidst a beautiful setting. Whether you're a local or a visitor, this spot is a must-visit for its ambiance, location, and overall experience.
Comment from Hotel Management
12 Jul 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Soyoung, Thank you! The closeness of the rich historical heritage of both our hotel and the entire Prague Castle area is one of the many reasons people stay with us and we're dedicated to making sure our guests enjoy their stay. We're therefore humbled to learn you did and we truly hope to see you again! With kind regards, David.
by A verified traveler
Posted 9 Jul 2024
Comment from Hotel Management
12 Jul 2024 by David Richter, Hotel Concierge at the Golden Well, Hotel Management
Dear Arthur, Thank you for your feedback. We're glad you enjoyed your stay with us at the Golden Well and it was our pleasure to host you. With kind regards, David.
by A verified traveler
A Superb Hotel
Posted 20 Jun 2024 on HotelsFrom the minute we checked in the service was outstanding. The staff were so obliging, the room was lovely and the grounds and breakfast could not be faulted. I thoroughly recommend the terrace restaurant
Comment from Hotel Management
10 Sep 2024 by David, Concierge at the Golden Well, Hotel Management
Dear guest, Thank you for your kind words! We're delighted you enjoyed your stay and appreciate the recommendation of our terrace restaurant. We hope to welcome you again soon! With kind regards, David.
by A verified traveler from Bowmanville
Posted 13 Jun 2024
I appreciate the outstanding customer service at the Golden Well Hotel. The staff are very helpful, friendly, and were able to easily accommodate my every need. The hotel is beautifully decorated, with an amazing location (room looked out onto the castle gardens), close to many great local restaurants, including their own outstanding rooftop terrace restaurant. I will definitely return for another luxurious stay.
Comment from Hotel Management
23 Jun 2024 by David, Concierge at the Golden Well, Hotel Management
Dear Peter, Thank you for such an amazing review! We're humbled by your kind words. We'd be honored to welcome you again, perhaps in winter? With kind regards, David.
