Ratings based on 711 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
A hit and miss for us..
Posted 15 Jul 2024 on HotelsThis hotel was a hit and miss for us. Like the other reviews have said it is a steep 10 minute walk up a hill reach the hotel. It’s a cool concept (alchemist themed) and the decor is nice but the AC didn’t seem to be cooling at all and the room felt small. The elevator was tiny and people are always waiting to use it. For the price I know there are better hotel options out there in that area. The breakfast buffet was really nice though.
Comment from Hotel Management
15 Jul 2024 by Design Hotel Neruda, Hotel Management
Hello,Thank you for your feedback. We're glad you appreciated our unique alchemist theme and the nice decor. We’re sorry to hear about the issues you encountered with the AC and the size of the room. Your comments regarding the elevator and the room size are noted, and we will look into these matters to improve our guests' experience. We are pleased that you enjoyed our breakfast buffet. Your insights are valuable, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Best regards,Design Hotel Neruda Team
by A verified traveler
Posted 17 May 2024
Close to attractions
Comment from Hotel Management
19 May 2024 by Design Hotel Neruda Team, Hotel Management
Dear Guest,Thank you for your review! We are glad you enjoyed our convenient location close to attractions. We look forward to welcoming you back on your next visit to Prague.Best regards,Design Hotel Neruda Team
by A verified traveler
Posted 22 Mar 2024
This was not our first time staying at this wonderful hotel. From the checking in it was just a fantastic experience. I traveled with my mother, booking a room for each of us. We were pleasantly surprised by how spacious our rooms were, and the fact that our doors just faced each other. What a perfect set up I can honestly say that I had my best sleep out of all the hotels that I slept in on this specific trip. There was absolutely no problem with any noise from the street that are windows faced. The bottle of Prosecco that we received as able come gift was just a perfect touch. We enjoyed breakfast. There is plenty to choose from and the staff always refills items as they get low. The selection changes daily as well, and I appreciate that. As for the staff, everyone is always eager to assist if needed. Location is one of the best, just steps away from the presidential castle and short walk to many of the major sites that one wants to see in Prague. We always make a reservations at a restaurant. That’s just next to the castle 2 minute walk from the hote called Kuchyn , the specialize in Czech cuisine, and are one of the best.
If you truly want to experience what Prague has to offer, this is the hotel to stay in. There are many options out there, but the location, Price and Customer Service is top-notch. We will stay here again for sure. Special thank you too manager Tereza for making our stay great.
Comment from Hotel Management
19 May 2024 by Design Hotel Neruda Team, Hotel Management
Thank you for your wonderful review! We are delighted to hear that you and your mother had a fantastic experience with us. It's great to know that you enjoyed the spacious rooms, peaceful atmosphere, and thoughtful touches like the bottle of Prosecco.We are also pleased that our breakfast variety and prime location added to your pleasant stay. Your kind words about our staff, especially Tereza, mean a lot to us.We look forward to welcoming you back on your next visit to Prague!Best regards,Design Hotel Neruda Team
by A verified traveler from London
Posted 20 Aug 2023
pay extra for a room with a window abd shower as some rooms are very basic.
Also in the middle of a very steep hill.
Clean friendly quiet hotel.
Comment from Hotel Management
29 Aug 2023 by Design Hotel Neruda team, Hotel Management
Dear guest,thank you for sharing your review.
by A verified traveler
Posted 28 Jun 2023 on Orbitz
by A verified traveler
Posted 24 Feb 2023
The facility clean and just step away from Prague castle entry.
by A verified traveler
Posted 16 Dec 2022
An excellent stay, and couldn’t ask for anything more from the hotel, highly recommend this hotel for anyone wanting a romantic stay, aswell as a short break, near to all the tourist spots, but far enough that you can be away from the hustle and bustle!
by A verified traveler from San Juan
Posted 13 Jan 2022
by A verified traveler from New York
Posted 16 Nov 2021
Hotel was what we hoped for. We selected it largely on the basis of location, but did not realize how steep the hill was where it was located. This limited to a certain extent our mobility and forced us to use more Ubers than anticipated. But otherwise, a lovely small hotel, with an eager and helpful staff, good enough rooms and fine breakfasts.
Comment from Hotel Management
23 Dec 2021 by Tea Rojnic John, Hotel Management
Dear Stephen,
thank you very much for your review. We are very happy that you enjoyed your stay with us.
by A verified traveler
Posted 18 Jun 2021
The staff was helpful and friendly. Tereza is most helpful with any issues and a great resource of help with Prague in general. Overall I think the place is nice. The room was great.
Comment from Hotel Management
22 Jun 2021 by Tea, Hotel Management
Dear valued guest,
Thank you for your kind words and for leavind review here at expedia. We were happy to read, that you enjoyed your stay and we will be looking forward to welcome you back in the future.
Kind regards,
Tea Rojnić John, General Manager
