Ratings based on 42 Verified Reviews
4.4 Room cleanliness
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from North Vancouver
Posted 25 Oct 2024
Door #1, deluxe studio, main floor.
Right after opening the apartment's door, the smell of moist/mold hit my face. Rushing to open the window, I found out that it's fake. The only access to "fresh" air was thru a door to a dark wet atrium, shared with a unit across. The kitchen was equipped with a dehumidifier. This machine was constantly on, turning on a long, loud beep when full of water. This scared me in the middle of the night as I was convinced it was a fire allarm.
I have cut my stay short, switching to another location as I started having an allergy reaction, not mentioning the stress.
Ive reached to the management and i was promised a compensation that was later denied. I do not recommended to book woth this owner.
Comment from Hotel Management
7 Nov 2024 by Veronika, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your feedback, and we’re sincerely sorry for the issues you faced during your stay. We apologize for any miscommunication or misunderstanding.Your experience does not meet our standards, and we’re committed to reviewing our processes to prevent similar situations in the future. Thank you again for your valuable insights.Kind regards,Customer Care TeamAdrez
by A verified traveler
Posted 4 Jul 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by Katka, Hotel Management
Dear Karen,thank you for your positive feedback.Warm regards,Customer care team
by A verified traveler
Posted 25 Jun 2024 on Orbitz
Comment from Hotel Management
9 Aug 2024 by Katka, Hotel Management
Dear Mario,thank you for choosing us.Kind regards,Customer care team
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
5 Jun 2024 by Katka, Hotel Management
Dear James,than you for your feedback, we appreciate it! Kind regards,Customer care team
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
20 May 2024 by Katka, Hotel Management
Dear guest,thank you for staying with us!Kind regards,Customer care team
by A verified traveler from Auckland
Posted 9 Jan 2024
Comment from Hotel Management
11 Feb 2024 by Adrez Living, Hotel Management
Dear Marek,Thank you for your feedbackBest regards,
by A verified traveler
Posted 9 Jan 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by Adrez Living, Hotel Management
Dear Elizabeth,Thank you for your feedbackBest regards,
by A verified traveler
Posted 27 Dec 2023
Comment from Hotel Management
11 Feb 2024 by Adrez Living, Hotel Management
Dear Anthony,Thank you for your positive feedback! Best regards,
by A verified traveler
Posted 26 Dec 2023
It is a nice, quaint property with nicely decorated rooms. It is in a good location that is easily walkable to the town square.
Comment from Hotel Management
13 Feb 2024 by Customer Care Team, Adrez Living, Hotel Management
Dear Dale, Thank you for your kind feedback, it is greatly appareciated. Should you decide to visit Prague again, we would be more than happy to welcome you back for another enjoyable stay.With best regards, Customer Care Team, Adrez Living
by A verified traveler
Posted 28 Nov 2023
Our 3 bedrooms 2 bath property was very large and all 3 bedrooms had comfortable king size beds. High ceilings and double sound proof windows. The pictures on the listing were pretty accurate. Kitchen is very basic and worked well for us to primarily heat leftovers/takeouts or make tea. The bathrooms are basic but more than adequate. You can hear the people staying on the floor above but we were lucky that they weren’t particularly loud during our stay. The location is superb in the middle of Old Town but tucked away on a quiet street. Excellent cafe for breakfast and snacks on the ground floor. There is no reception and all doors operate with key pads. Would recommend for families and a large group traveling together.
Comment from Hotel Management
16 Dec 2023 by Customer Care Team, Adrez Living, Hotel Management
Dear Jane, Thank you for taking the time to share your detailed feedback about your recent stay at our property. We're thrilled to hear that you enjoyed the spaciousness of our accommodation and found the beds comfortable.We appreciate your observations about the kitchen and bathrooms, and we're glad they met your needs. It's wonderful that you enjoyed the location in the heart of Old Town and the quiet street setting.Thank you for recommending our property for families and large groups. We hope to have the pleasure of welcoming you back on your future travels. With best regards, Customer Care Team, Adrez Living
