Ratings based on 249 Verified Reviews

4.6 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Great place to stay. Very central and entry in the building and apartment was all keyless.
Comment from Hotel Management
7 Nov 2024 by Veronika, Hotel Management
Dear Valued Guest,Thank you for your kind words! We're delighted to hear you enjoyed the convenience of our central location and appreciated the keyless entry system for both the building and apartment. We hope to welcome you back on your next visit!Kind regards,Customer Care TeamAdrez
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Amazing property, walking distance to key local and historic locations. However not having onsite reception makes it tricky for early checkin requests or any other issues etc . The staff in general were not very responsive.
Comment from Hotel Management
7 Nov 2024 by Veronika, Hotel Management
Dear Valued Guest,Thank you for sharing your experience. We’re happy to hear that you enjoyed the prime location of our property and found it convenient for exploring Prague’s key sights. We apologize if the lack of an on-site reception created challenges for your early check-in request and other needs. For these purposes, we have a central reception, and we are reachable online. We’re actively working to improve our response time and are committed to making our communication seamless.Kind regards,Customer Care TeamAdrez
5 out of 5
by A verified traveler from Holland

Posted 8 Oct 2024
Although it was difficult to find the property, once we were there we couldn’t have been more pleased. The apartment (Agnes) was huge! More then enough space for three of us. The best part was the location. We were a short walk from many of the key tourist spots in Prague. Highly recommend.
Comment from Hotel Management
9 Oct 2024 by Veronika, Hotel Management
Dear Valued Guest,Thank you for your kind feedback. We're delighted to hear that you enjoyed your stay in the spacious Agnes apartment and found the location convenient for exploring Prague’s main attractions. We appreciate your recommendation and are glad that despite initial difficulties finding the property, your experience turned out to be a pleasant one. We hope to welcome you back in the future.Kind regards,Customer care departmentAdrez
4 out of 5
by A verified traveler

Posted 6 Aug 2024
Nice area
Comment from Hotel Management
9 Aug 2024 by Katka, Hotel Management
Dear guest,thank you for staying with us!Kind regards,Customer care team
5 out of 5
by A verified traveler

Posted 4 Aug 2024
Absolutely wonderful property.
Comment from Hotel Management
9 Aug 2024 by Katka, Hotel Management
Dear guest,thank you for choosing us! Best regards,Customer care team
4 out of 5
by A verified traveler

Posted 28 Jun 2024
Good Appointment and very good location
Comment from Hotel Management
1 Jul 2024 by Katka, Hotel Management
Dear guest, Thank you for your review! We're delighted to hear that you enjoyed your stay. We look forward to welcoming you again soon.Best regards,Customer care team
5 out of 5
by A verified traveler

Posted 28 Apr 2024 on Hotels
Love the apartment, great location, clean, everything was so nice
Comment from Hotel Management
2 May 2024 by Katka , Hotel Management
Dear Julia,Thank you for your kind words! We're delighted to hear that you loved our apartment and found everything to your liking. We look forward to welcoming you back in the future!Best regards,Customer care team
5 out of 5
by A verified traveler

Posted 25 Apr 2024
Amazing apartment, nice and quiet Brilliant location, walking distance to all the touristy areas of the city
Comment from Hotel Management
27 Apr 2024 by Katka, Hotel Management
Dear Arusik,thank you very much for your lovely feedback. We are thrilled to hear that you enjoyed your stay with us! It would be our pleasure to welcome you again in the future.Warm regards,Customer care team
4 out of 5
by A verified traveler

Great location

Posted 17 Oct 2023 on Hotels
The area was beautiful, and the apartment was wonderful. I thought it was well stocked however it didn’t have enough toilet paper and I couldn’t get the support we needed. I also had reached out asking where to park and never got a response and that made our arrival unnecessarily stressful.
Comment from Hotel Management
22 Oct 2023 by Customer Care Team, Prague Residences, Hotel Management
Dear Erica, We appreciate your feedback regarding your stay. We apologize for any inconvenience caused by the lack of sufficient toilet paper and the difficulty in getting the support you needed. Additionally, we regret the inconvenience you experienced in not receiving a response to your inquiry about parking. This does not align with the level of service we aim to provide. Your comments are valuable, and we'll take steps to ensure that these issues are addressed for future guests, as we continually strive to improve our services. We hope that despite these challenges, you had an enjoyable stay in the area, and if you choose to return, we'd be delighted to provide you with a more seamless experience.With best regards, Customer Care Team, Prague Residences