Ratings based on 128 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
This little hotel is a hidden gem. The staff there are amazing. They can’t do enough to help you with anything you need. The rooms are really cute and all have little kitchenettes in them, the showers are amazing and the area is fantastic and quiet. We got so much extra that we didn’t have any idea about, the staff gave us a ‘welcome card’ that we didn’t know was included that gave us free travel around Innsbruck and discounts. Then we had free use of the small gym and Sauna, with all the instructions on how to use everything. We had a few questions about local hiking routes around the area and up in the mountains and the man working reception got us a map and wrote down all the information for us and showed us all of the best hiking routes and his personal favourite trails. He also gave some great recommendations on local food spots. The heating and cooling of the rooms isn’t done on an air conditioning unit, and I was a little worried about that before arriving but the rooms are always the perfect temperature but if you do feel a little hot or chilly there is a thermostat in the room and it works quickly as well and there’s a cute little area in reception that you can sit and chill out in, play some games that the hotel provide. Even the lady that does the cleaning and room service is lovely.
The only thing I would say, is the bar across the street is cash only so take cash.
I can’t recommend this hotel enough. We will definitely be going back! Thank you all so much!
Comment from Hotel Management
18 Nov 2024 by Pradl 11 Team, Hotel Management
Thank you very much for this lovely and nice review. We wish you all the best and we hope to see you soon back at our hotel.
by A verified traveler
Posted 6 Nov 2024
by A verified traveler
Posted 27 Oct 2024
Highly recommend Prad Elf My Apartment! Staff (the young man who was working at the counter (sorry, forgotten to ask for his name) during our stay is super helpful and friendly. Location is great too.
by A verified traveler
Posted 25 Oct 2024
It's very nice and friendly hotel.
by A verified traveler
Posted 20 Oct 2024
Stayed here for 3 nights and got the welcome card included, which we forgot about. That was really beneficial as it saved us money on the travel that we took. The room itself was really convenient, had everything we needed. The views were lovely, bed was comfy (although i did hit my head a couple of times on the sloping ceiling). The only downside we had was that it was a 10ish minute walk into the town, but it was more affordable to be futher out.
by A verified traveler
Posted 19 Oct 2024
Staff are really welcoming, the finishing in the apartments is perfect. Great mountain views from every corner. There are bus stops just a few minutes walk from the hotel, as well as supermarkets and cafes. I would highly recommend this hotel. Well worth it!
by A verified traveler
Posted 8 Oct 2024
Staff were amazing.
Free bikes to borrow to explore.
Free Travel pass on all buses if you stay for more than 3 days.
Very clean, very comfy beds - pillows were gigantic though.
by A verified traveler
Posted 8 Oct 2024
Well layed out apt….very clean and modern….staff helpful,great location to get around….
Comment from Hotel Management
8 Oct 2024 by Pradl 11 Team, Hotel Management
Hello, Thank you very much for your good review, we are very happy, Best regards from Innsbruck Hotel Pradl Elf/Team
by A verified traveler
Posted 1 Oct 2024
We liked everything! Nice design of the room, all new, very clean, nice staff,quiet, view from the room, housekeeper clean the room everyday. We apprecied we found in tha room a bottle of water and we received coffee every day. Thank you very much! We recomand it and we ll book again if we ll visit Innsbruck again.
by A verified traveler
Posted 15 Sep 2024
Very quiet neighborhood, but easy walkable to restaurants and shops. Beautiful mountain views
Comment from Hotel Management
16 Sep 2024 by Hotel Pradl Elf/Innsbruck, Hotel Management
Hello, Thank you very much for your excellent review, we are very pleased. Best regards Hotel Pradl Elf Team
