Ratings based on 989 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jan 2025
Staff was extremely accommodating. Left a key for my wife who was arivimg late plus allowed me to check in early. Very helpful in my emergency situation. Highly recomend.
Comment from Hotel Management
20 Jan 2025 by Manager, Hotel Management
Hello Leo,We are delighted to hear that our staff could assist you during your stay, and we appreciate your recommendation. Your satisfaction is our priority, and we are glad we could make your experience a positive one. Thank you for choosing to stay with us, and we hope to welcome you back soon.
by A verified traveler
Posted 11 Jan 2025
Every one there was so nice
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Addie,We are delighted to hear that you found our team to be friendly during your stay. We strive to provide exceptional service to all our guests. Your kind words will be shared with the staff as encouragement. We appreciate your positive feedback and hope to welcome you back soon.
by A verified traveler
Posted 8 Jan 2025
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Brandi,We're sorry to hear that your experience didn't meet your expectations. We encourage you to reach out to us directly with any feedback you'd like to share. We strive to improve based on our guests' experiences and would like to address any concerns you may have had during your stay.
by A verified traveler
Posted 26 Dec 2024
The people there are so nice
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Addie,We are pleased to hear that you found our staff to be welcoming and friendly. Our team takes pride in providing excellent customer service to all our guests. If you have any further feedback or would like to share more about your stay, please don't hesitate to reach out to us.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Alexis,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to reach out to us with any specific feedback you may have so we can address any concerns you encountered during your stay. We strive to provide exceptional service to all our guests.
by A verified traveler
Posted 13 Dec 2024
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Lorraine,We are thrilled to hear you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future for another fantastic visit.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello Tara,We're delighted to hear you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to share them with us. We value your feedback and hope to welcome you back soon for an even better experience.
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
19 Jan 2025 by Manager, Hotel Management
Hello James,We are delighted to hear that you had a wonderful experience during your stay at our hotel! We hope to welcome you back again soon for another fantastic stay!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Scott,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 19 Nov 2024
Bed bugs
Comment from Hotel Management
19 Nov 2024 by Guest Relations Specialist, Hotel Management
Hi Dylan,Thank you for sharing your feedback with us. We take the comfort and safety of our guests very seriously, and we thoroughly inspect all of our rooms for cleanliness and any potential issues, including bed bugs, as part of our regular maintenance procedures, especially after our new management team took over. We are committed to providing a high-quality experience for all of our guests, and while we understand your concern, we have not received similar reports recently. Please know that we take such matters seriously and will continue to monitor and maintain our high standards to ensure a comfortable stay for all guests.
