Ratings based on 995 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jan 2025
Great staff who very clearly communicated that the property was undergoing renovations. There was some extended noise after 11 PM that seemed to come from a vehicle outside (nothing to do with the property but disruptive for someone staying on the 1st floor). Outside of that, for a tiny town, there are enough options for coffee and dining while visiting the area colleges etc.
by A verified traveler
Posted 14 Jan 2025
Classic, quiet, comfortable, convenient!
Comment from Hotel Management
16 Jan 2025 by Asia, Hotel Management
Thank you for staying with us Wendy! We are glad to hear that you had an enjoyable visit here and hope to see you again in the future.Stay warm!
by A verified traveler
Posted 14 Jan 2025
lovely inn which captures the "olde tyme" spirit of new england small inns of days gone by
rooms are spacious and well laid out
heat/air/etc. are excellent- very god infrastructure
people [staff] are gracious and welcoming
just a great stay
Comment from Hotel Management
16 Jan 2025 by Asia, Hotel Management
Thank you Glen for such a sweet review! We are happy that you enjoyed your stay with us and hope to have you back for your next Potsdam visit. Hope you have a great day.
by A verified traveler
Posted 11 Jan 2025
The hotel was on the major furniture upgrading but didn’t make any mess. Loved bed it was comfortable hopefully the new ones will keep it the same!
Comment from Hotel Management
12 Jan 2025 by Asia, Hotel Management
Wayne, thank you for such kind words! We hope to have you back after everything is complete to see and enjoy the changes! Thank you again for staying with us!
by A verified traveler
Posted 9 Jan 2025
Dated but quaint. The property was under serious renovation when we stayed, so I imagine updates are coming. But it’s a nice change from regular hotels. Right in town, by the water, and close to the college. Even a one night stay stop-over feels like a treat. You feel the ambience most in the warmer weather. Winter is brutal anywhere.
Comment from Hotel Management
11 Jan 2025 by Asia, Hotel Management
Adele, we are so happy to hear that you enjoyed your stay with us! Renovations are bringing some new and exciting upgrades our way and we hope you will come back to see it after all is finished and the weather is a little more enjoyable. Thank you so much for being so kind, we hope to see you again soon! Stay warm!
by A verified traveler
Posted 6 Jan 2025
We did not know until we arrived that the place was under construction making the lobby not usable because of boxes of stuff. We think customers should be notified of this issue and not be charged full price.
Comment from Hotel Management
6 Jan 2025 by Asia, Hotel Management
Hi there Karl, I'm sorry to hear that the active renovations at our property took away from your experience with us. We hope that you will visit with us again in the future so we can show you how great it normally is here. I deeply apologize that you weren't notified about the renovations beforehand but sincerely hope that we can provide you with a much better experience next time.
by A verified traveler
Posted 4 Jan 2025
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Comment from Hotel Management
5 Jan 2025 by Asia, Hotel Management
Thank you Gamal. Hopefully your next stay with us is even better!
by A verified traveler from Clifton Park
Posted 16 Dec 2024
Comment from Hotel Management
5 Jan 2025 by Asia, Hotel Management
Thank you Brendan! We are so happy to have given you a comfortable stay and hope to see you again next time that you are in the area!
by A verified traveler
Posted 15 Dec 2024
Good
Comment from Hotel Management
5 Jan 2025 by Asia, Hotel Management
Thank you very much Florencia! We hope to see you on your next trip to the Potsdam area!
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
5 Jan 2025 by Asia, Hotel Management
Thank you Amy! We are glad to see that you enjoyed your stay with us and hope to have you stay with us again sometime soon!
