Ratings based on 443 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
by A verified traveler
Posted 29 Dec 2024
Nice and quiet. Breakfast was mediocre as best. Good coffee.
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Property clean, staff excellent. Property too close to busy street. Lots of traffic noise.
by A verified traveler
Posted 8 Nov 2024
by A verified traveler
Posted 28 Oct 2024
It’s a former Best Western that is now a SafeStay. May still be in the BW family but a second or third cousin. The lobby and room were clean, the breakfast average at best (gray sausage and rubbery fried eggs), and 1-ply toilet paper. The biggest issue was I had booked and paid for in advance a NON SMOKING king room.. When we arrived all the non smoking kings were unavailable and we had to take a double queen instead but at the same price as a king. I would have thought a discount for the smaller bed and inconvenience would have been in order but that didn’t happen. Maid service was by request only, too. We were only there for two nights so it didn’t matter all that much. Overall, it was an average stay at a just average motel. If I had paid $50 a night I probably wouldn’t complain but at $110 a night I was expecting better.
by A verified traveler
Posted 27 Oct 2024
Clean
by A verified traveler
Posted 20 Oct 2024
I booked my stay a week in advance and paid beforehand. When I got there, they charged my card again. Upon trying to reverse this and correct it, they charged it for an additional night. It was a train wreck to correct it and as the front end worker tried to correct it, frustrated and unsure of how to correct it, the owner sat in the lobby on his phone undisturbed. Couldn’t be bothered. It took days to add my money back. Another woman had the exact same issue. Expedia also booked my hotel THREE hours away from our destination and claimed it was non refundable. Will never do again. No customer service. Good luck
by A verified traveler
Posted 20 Oct 2024
Great property
by A verified traveler
Posted 19 Oct 2024
The property is pretty clean but beds are hard.