Ratings based on 13 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Helen , Hotel Management
Thank you for your review. We enjoyed having you. We look forward to being able to welcome you back in the near future
by A verified traveler
Posted 5 Feb 2024
The staff was always helpful. The building is an older type with a fridge in the room. Bed was very comfortable. Breakfast was good with limited selection. Location was safe.
Comment from Hotel Management
5 Feb 2024 by Helen , Hotel Management
Thank you for your feedback. We look forwrad to being able to welcome you back in the near future
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
20 Nov 2023 by Helen , Hotel Management
Thank you for your feedback. It was great having you. We look forward to being able to welcome you back in the near future.
by A verified traveler
Posted 5 Oct 2023
Taps in bathroom did not work. Shower was terrible. Rooms are old and need renovation. Breakfast was excellent.
Comment from Hotel Management
11 Oct 2023 by Front Office Manager , Hotel Management
Thank you for your comments. We are busy doing renovations to the hotel. Hopefully we can welcome you back in the near future
by A verified traveler
Posted 18 May 2023 on Hotels
Comment from Hotel Management
1 Jun 2023 by Management , Hotel Management
Thank you for your rating. I am sorry you did not enjoy your stay with us. Hopefully we can welcome you back at a future date.
by A verified traveler
Posted 29 Aug 2022 on Hotels
my stay there was lovely
Comment from Hotel Management
30 Aug 2022 by Helen , Hotel Management
Thank you for posting a review on the Elgro Hotel. We look forward to being able to welcome you back in the near future
by A verified traveler
Posted 26 Apr 2021 on Hotels
Comment from Hotel Management
28 Apr 2021 by Helen , Hotel Management
Thank you for booking at The Elgro Hotel. We look forward to being able to welcome you back in the near future.
by A verified traveler
Super value, SUPER CLEAN, great staff
Posted 13 Mar 2020 on HotelsThe staff is amazing, it is VERY CLEAN, which was great obviously. Whenever we had any issue or anything the staff quickly took care of it. They are actually even proactive as far as trying to help out any way they can. I had a great time staying there. Be aware, the hotel is not new and may appear a bit outdated but it is super clean, welcoming, great staff and overall good people. For example the sheets and the carpeting was impeccable everyday. What else do you need. Great value.
Comment from Hotel Management
15 Mar 2020 by Helen , Hotel Management
Thank you for a great review.
We look forward to being able to welcome you all back
by A verified traveler
hotel
Posted 13 Mar 2020 on Hotelsrooms were very small ,i could not get cold water in bath to turn on,room was clean but very small.you can c its a very old hotel. however overall not bad for one night.
Comment from Hotel Management
15 Mar 2020 by Helen , Hotel Management
Thank you for your review
Hopefully we can welcome you back in the near future
by A verified traveler from Gaborone
Posted 3 Feb 2020
The featured pictures are a false reflection of what the facility is. less attention is given to hygiene issues
Comment from Hotel Management
3 Feb 2020 by Helen , Hotel Management
Thank you for your review. I am sorry that you did not enjoy your stay. Did you speak to Management where someone would have been able to move your rooms or assist with any other queries you might have had? Hopefully we can welcome you on another occassion
