Ratings based on 991 Verified Reviews
3.0 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Location smell
by A verified traveler
Posted 18 Nov 2024
The staff were very friendly and worked hard to get us a clean room. Apparently (we were told) normal housekeeping was not available that day. Unfortunately, it took 3 tries to get a clean room. 2 rooms had dirty beds and one had a dirty bathroom. The room we ended with didn't have a microwave (which was in the other 2 rooms) or hangers in the closet. Staff were willing to accomodate us if we wanted these items, but we just used the microwave in the breakfast area. The doors and walls bu the bathroom could use a cleaning as well. Once we were settled, our stay was very pleasant and quiet.
by A verified traveler
Posted 11 Nov 2024
This was a great motel it was affordable but still clean with a good breakfast and very friendly
by A verified traveler from Greenacres
Posted 8 Nov 2024
Illegal room, window on main floor could not close properly or lock. Room had no smoke detector. Obvious damage to ceiling in bathroom.
Comment from Hotel Management
13 Nov 2024 by Guest Relations, Hotel Management
Dear Michelle, Guest feedback is always appreciated, so thank you for taking the time to share your comments. We're very sorry to learn that you had concerns onsite and wish that our team had been made aware prior to your departure. We assure you that the comfort and safety of our guests are top priorities, and while we're certain there has been a misunderstanding, we've notified our maintenance team of your remarks so that they can double-check and ensure everything is as it should be. It's our hope that you were still able to enjoy your time in the area, and we wish you pleasant travels as your journey continues.
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 31 Oct 2024
It’s close to Spokane and Coeur d’Alene
Comment from Hotel Management
31 Oct 2024 by Front Desk, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 30 Oct 2024
Good place for the price, in process of updating but room was clean and staff were present and attentive.
Comment from Hotel Management
31 Oct 2024 by P.K, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 24 Oct 2024
All the staff were very kind and pleasant.
Comment from Hotel Management
26 Oct 2024 by Front Desk, Hotel Management
Thank you for your feedback.
by A verified traveler
Posted 22 Oct 2024
First of all, the hotel clerk tried charging us for our service dog which is ILLEGAL! I'm thinking of reporting them for it. Also, we did not have a working TV (signal) unless I used my phone as a hotspot. The hotel rep even switched our TV out for another, but it took an hour and near midnight too. The next night another hotel guest tried helping with no luck.
Comment from Hotel Management
22 Oct 2024 by Front Desk, Hotel Management
Thank you for your feedback
