Ratings based on 332 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
Staff is very nice as are the rooms basically, but it is on the third floor of an office building. No staff at night at all . Accommodating if you arrive late on day of arrival , but they close at 1:00PM on Sunday . Can’t even store bags after that time.
Comment from Hotel Management
24 Jul 2024 by Hotelli Sparren vastaanotto, Hotel Management
Hello Susan,Thank you for your visit and your kind feedback. We are glad to hear that you liked your hotel room. We have an on-call security service by night time. We hope that your visit in Porvoo was otherwise successful. Have a beautiful summer!Best regardsHotel Sparre
by A verified traveler
Posted 12 Sep 2023
Very good in the decent basic hotel category. Clean, quite spacious, tea, coffee and an armchair in the room. Pleasant breakfast space. Very well located for both the bus station and the old town. Like many cheaper Finnish hotels, doesn’t have 24-hour desk coverage, though staff when there were efficient and polite.
Comment from Hotel Management
26 Sep 2023 by Hotelli Sparre Reception, Hotel Management
Hello Joanna,Thank you for your visit and your great feedback! It is good to hear that you liked our hotel and its services. We are glad that you enjoyed our location and amenities in the room. We wish you a great start of Autumn, and welcome again!Best regardsKaroliina, Hotel Sparre
by A verified traveler
Posted 22 May 2023 on Travelocity
Breakfast was good, not outstanding. Our room was clean and the sauna was great! Can't beat the location for walking around town and the old part of Borgå. The staff was nice. We had an issue with our room key one evening and could not get in. The desk is not manned in the evening so getting a hold of someone to let us in was difficult but once we made contact they remedied the situation promptly. Make sure you know the proper area code prefixes in Finland so you can make a call when needed! Yes, we would stay there again.
Comment from Hotel Management
29 May 2023 by Hotelli Sparren vastaanotto, Hotel Management
Hello Stanton,Thank you for your visit and your kind feedback. We are very happy to hear that you liked your stay in Porvoo and in Hotel Sparre! We are very sorry for the inconvenience with the room keys. We hope that you have a great Summer, and welcome again!Best regardsKaroliina, Hotel Sparre
by A verified traveler
Posted 23 May 2022 on Hotels
Comment from Hotel Management
25 May 2022 by Tiina, Hotel Management
Hi Robin, thank you for your good feedback and stay. Have a nice summer! Br, reception Tiina
by A verified traveler
Posted 30 Sep 2021 on Ebookers
by A verified traveler
Nice stay at Sparre
Posted 11 Jan 2021 on HotelsI spent 4 days at Sparre on quiet time early January. The hotel look is a bit old, but everything functions well. Large new TV was a plus. My room didn’t have safety deposit or minibar, so I think they should consider these if they want to upgrade a bit. The room was very quiet. The staff were very friendly and due to these Covid times you could arrange breakfast times with them. The breakfast was tasty and had a lot of options to choose from. I also got a very late checkout for free and it was very nice gesture from them. All in all I had a nice stay and with little improvements it could become even more pleasant.
Comment from Hotel Management
16 Jan 2021 by Reception// Aino, Hotel Management
Thank you for your lovely feed back! We will take notes on your upgrade suggestions. Warmly welcome to stay with us again!
by A verified traveler
Posted 29 May 2019 on Hotels
by A verified traveler
In need of a facelift
Posted 23 Sep 2018 on HotelsThe breakfast was very disappointing
by Happy Camper from US
Horrendous.
Posted 20 Jul 2013 on HotelsThe only access to the lobby was the hotel elevator that smelled, was filthy, with a large blob of spit on the door. The room was very outdated. The shower was disgusting with a lot of mold and grime. The room smelled bad. There was a loud machine noise all night. There was no "staff." We arrived to a closed, locked lobby at 3:00 pm. After calling security we had to navigate the vile elevator again, found our key on a counter, and found our vile room. This was not even remotely acceptable. Way over priced. Horrendous. A rating of 1 is much too kind.
by A verified traveler from Finland
Hotel Sparre, Porvoo, Friendly and affordable
Posted 20 Apr 2011 on HotelsThe hotel is on the third floor of an office building and is fairly standard but I was pleasantly surprised by the wonderfully friendly and helpful staff who really made me feel at home.
