Ratings based on 330 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Beaumont

Posted 17 Nov 2024
Excellent location - walked out the train station and within 2 mins walk you’re at the front door, 5 mins dockyard! BUT - it’s an older building, even though it had an elevator you still need to walk down / up 2 flights, which made it hard for my luggage. My single room was like a pantry, clean enough for overnight but the bed was too soft ( I weigh 115 lbs) and make it hard to sleep. The ventilation system was noisy all night, At 6 am I can smell the bacons fried up from downstairs ( kitchen). The restaurant was pretty good with a full Japanese menu. The hotel served my overnight purpose but not an ideal choice for vacation.
3 out of 5
by A verified traveler

Posted 17 Nov 2024
I booked a deluxe double room with view but got an average twin room with no view which is a shame because we’ve stayed before and had a lovely room. Great location for shops bars and casino
5 out of 5
by A verified traveler

Posted 11 Nov 2024
A little gem of a property in the middle of everything!!!!
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Staff very friendly, good facilities, all of which worked well.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Oct 2024
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Great little hotel in a perfect location, 5-10 mins from the dockyard, Spinnaker tower and Guildhall (we attended a concert there). Staff were friendly, room clean and comfortable (a bit too hot, but they have air con) and good shower. Parking next door in the hotel carpark is another plus. And a decent breakfast too, very happy with our stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2024
5 out of 5
by A verified traveler

Posted 15 Oct 2024
It was a great place for our layover before traveling on. Quite a good menu for dinner
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Outstanding location and nice service at the Breakfast.
4 out of 5
by A verified traveler

Posted 1 Oct 2024
Great breakfast.