Ratings based on 594 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Hotel Manager, Hotel Management
Dear Robert,Thank you so much for your wonderful rating! We are pleased to hear that you had a 5-star experience with us. We strive to provide the best possible service for our guests, and it is great to hear that we exceeded your expectations.We look forward to seeing you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 Nov 2024
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Comment from Hotel Management
30 Nov 2024 by Hotel Manager, Hotel Management
Dear Eileen,Thank you for your 4-star review, Eileen! We're glad you had a positive experience. If there's anything we can do to make your next stay a 5-star one, please let us know. We hope to welcome you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 17 Nov 2024
Our stay was fantastic, and the accommodations are very updated. There were stains on the ceiling that should be addressed. It must be in need of a new roof, and I would hate to see all of that beautiful space be infected by mold.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Michelle,Thank you for your positive review! We're thrilled to hear you had a fantastic stay and enjoyed the updated accommodations. We also appreciate your feedback regarding the ceiling stains and rest assured, we will address this issue to prevent any further concerns. We look forward to welcoming you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
We had a great overnight experience! The room looked very clean, updated, and had a beautiful color palette. We were planning to stay in a room with 1 bed and a pull-out sofa, but were offered a 2-bed room instead upon arrival, which was very nice and much appreciated!
The only complaint we had was that there was a strong, funky smell in the rooms and even on the sheets when we first got in bed. I'm assuming it's associated with something they used to clean, but it doesn't smell clean or pleasant - kind of like really strong, sweet, artificial fruit maybe. That was a bit off-putting, but for the convenience of the location, price, and other benefits of this location, I'd still stay here again.
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Elizabeth,Thank you for sharing your thoughtful feedback! We're delighted to know you enjoyed your overnight stay, especially the clean, updated room and appreciated the upgrade to a 2-bed room. Your comments about the strong smell are noted, and we’ll review our cleaning products to ensure a more pleasant experience. We’re glad to hear you’d consider staying with us again and look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler from Austin
Posted 3 Nov 2024
Very nice hotel
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Jeffry,Thank you for your kind words! We are delighted to hear that you had a pleasant experience at our hotel. Our team works diligently to ensure a comfortable and enjoyable stay for all our guests, and we hope to have the pleasure of welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Hotel Manager, Hotel Management
Dear Derk,Thank you for your feedback and the positive rating. We’re glad you had a good stay. If there’s anything specific we can improve upon to make your next visit a perfect 5 out of 5, please let us know. We look forward to welcoming you back! Sincerely, Hotel Manager
by A verified traveler
Posted 27 Oct 2024
Clean, comfortable
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Tracy,Thank you for your review! We're delighted to hear you found your stay clean and comfortable. Our team works hard to provide a great experience, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler from Weatogue
Posted 26 Oct 2024
Convenient location-proximate to Newport and Bristol .
Comment from Hotel Management
27 Oct 2024 by Hotel Manager, Hotel Management
Dear Jennifer,Thank you for your feedback! We’re pleased to hear you enjoyed our convenient location near Newport and Bristol, making it easy to explore the local attractions. We hope our proximity added to the enjoyment of your stay, and we look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler
Posted 26 Oct 2024
Fine
Comment from Hotel Management
26 Oct 2024 by Hotel Manager, Hotel Management
Dear Sharyn,Thank you for the 5 out of 5! We’re glad to know everything met your expectations. Looking forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 25 Oct 2024
The motel is as advertised! Simple and clean!
Comment from Hotel Management
26 Oct 2024 by Hotel Manager, Hotel Management
Dear Cheryl,Thank you for your review! We're pleased to hear you found the motel to be just as advertised – simple and clean. It’s great to know we met your expectations, and we look forward to hosting you again!Sincerely, Hotel Manager
