Ratings based on 765 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
The hotel was expectacular.
by A verified traveler
Posted 31 Oct 2024
The room was very big which was nice as we had 2 adults and 2 children in it.
Everything was clean.
The children enjoyed the two swimming pools (outside and inside). The inside pool had a very strong smell of disinfectant/chlorine though.
The terrace had a wonderful view over the harbour with the cruise liners and across to the cathedral.
The tea and coffee making facilities in the room were limited especially as they only gave us one sachet of coffee plus one sachet of decaf a day. When we asked for more we were told that the next supply of the same would be on the next day.
Apart from this the breakfast was delicious with a very good choice of hot and cold food.
by A verified traveler
Posted 18 Oct 2024
Far away from happening places
by A verified traveler
Posted 8 Oct 2024
Love this hotel
Comment from Hotel Management
12 Oct 2024 by Subdirección, Hotel Management
Dear Anjulie,Thank you so much for your kind words! We're thrilled to hear that you love our hotel. We look forward to welcoming you back soon!Kind regards,
by A verified traveler
Posted 5 Oct 2024
Very nice but no parking.
Comment from Hotel Management
12 Oct 2024 by Subdirección, Hotel Management
Dear Carlota,Thank you for your feedback! We’re glad to hear you found your stay enjoyable. We apologize for the inconvenience regarding parking. While we do have limited parking available, we understand it can be a challenge. We appreciate your understanding and hope to welcome you back soon!Kind regards,
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
8 Sep 2024 by Gustavo Fernández Subdirector, Hotel Management
Gracias por tomarte tu tiempo para valorar tu estancia con nosotros. Esperamos verte de nuevo muy pronto.Saludos.
by A verified traveler
Posted 31 Aug 2024
Staff that helped us check in was rude and unfriendly. Room was satisfactory, generally a pretty old hotel and all the bathroom appliances were pretty dated
Comment from Hotel Management
8 Sep 2024 by Gustavo Fernández Subdirector, Hotel Management
Thank you for your feedback. I’m sorry to hear about your experience with the check-in staff and the condition of the room and bathroom appliances. We take these comments seriously and will work on addressing these issues to improve our service and facilities. We appreciate your input and hope to have the opportunity to offer you a better experience in the future.
by A verified traveler
Posted 22 Aug 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by Gustavo Fernández Subdirector, Hotel Management
Gracias por tomarte tu tiempo para valorar tu estancia con nosotros. Esperamos verte de nuevo muy pronto.Saludos.
by A verified traveler
Posted 28 Jul 2024
Amazing hotel overlooking the port.
Comment from Hotel Management
7 Aug 2024 by Subdirección, Hotel Management
Dear Janet,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our hotel's amazing view overlooking the port. We look forward to welcoming you back for another great stay.Kind regards,Catalonia Majorica
by A verified traveler
Posted 21 Jul 2024
Comment from Hotel Management
8 Sep 2024 by Gustavo Fernández Subdirector, Hotel Management
Gracias por tomarte tu tiempo para valorar tu estancia con nosotros. Esperamos verte de nuevo muy pronto.Saludos.
