Ratings based on 63 Verified Reviews
4.8 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
The staff was very friendly and the location is amazing. Just the lack of elevator is a bummer
Comment from Hotel Management
11 Nov 2024 by YOUROPO Team, Hotel Management
Thank you for your kind words! We're delighted to hear that you found our staff friendly and enjoyed the amazing location. We appreciate your feedback regarding the lack of an elevator, and we understand how that can be a concern.We hope to have the pleasure of welcoming you back in the future!Best regards!
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
26 Oct 2024 by YOUROPO Team, Hotel Management
Thank you for your positive review!Your feedback is much appreciated, and we hope to welcome you back for another enjoyable stay soon!
by A verified traveler
Posted 26 Sep 2024 on Hotels
Apartment was brilliant, no lift but staff there on hand to help. Excellent information on atea and things to see, can also book trips from here.
Comment from Hotel Management
26 Sep 2024 by YOUROPO Team, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you found the apartment brilliant and that our staff was there to assist you, despite the lack of a lift. It's wonderful to know that you appreciated the excellent information we provided about the area and things to see and do.We're glad you were able to book trips directly from the property, making your stay even more convenient. Your kind words and recommendation are greatly appreciated.Thank you once again for taking the time to share your experience. We hope to welcome you back for another brilliant stay in the future!Best regards!
by A verified traveler from Gatineau
Posted 21 Sep 2024
Beautiful apartment perfectly located in the very nice historical area of Porto. The apartment was clean, modern, well equipped and secure. A few minute walking distance from a nice lookout, pubs and the Torreao fine roof top restaurant which has an amazing view of Porto (Gaia) and bridges. I was on a trip with my daughter and we both felt safe since the building entrance is also lock. We loved the city and apartment so much, we ended up staying 2 additional nights. Strongly recommend this place, will rent again next time i visit Porto!
Comment from Hotel Management
22 Sep 2024 by YOUROPO Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our beautiful apartment and appreciated its perfect location in the historical area of Porto. It's great to know that you and your daughter felt safe and had a fantastic time exploring the city. We're delighted that you extended your stay and look forward to welcoming you back on your next visit! Your strong recommendation means a lot to us!Warm regards!
by A verified traveler
Posted 24 Jul 2024
Really friendly and responsive
Comment from Hotel Management
24 Jul 2024 by YOUROPO Team, Hotel Management
Thank you for your brief but wonderful review! We're delighted to hear that you found our team friendly and responsive. Providing excellent service is our top priority, and your feedback motivates us to keep striving for the best.We hope to welcome you back soon for another great experience!Best regards
by A verified traveler
Posted 17 Jul 2024
Comment from Hotel Management
19 Jul 2024 by YOUROPO Team, Hotel Management
It was a great experience hosting you in our apartment!We hope to have them visit our apartment again in the future!Best regards!
by A verified traveler
Posted 13 Jul 2024
The front desk employees were so friendly and helpful. They gave us a map and pointed out where things were to help us get our bearings, and made excellent dining recommendations. Our room was cool, clean and comfortable. There was no elevator and you had to walk steep cobbled roads, so this is not the place for someone with mobility issues, but fine for us!
Comment from Hotel Management
14 Jul 2024 by YOUROPO Team, Hotel Management
Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that you had such a fantastic stay with us.It brings us great joy to know that you found our front desk employees to be so friendly and helpful during your visit. Providing warm, personalized service is a top priority for our team, and we are delighted to hear that we were able to assist you in getting oriented to the area and making excellent dining recommendations. Your kind words about our staff are greatly appreciated.We are also pleased to hear that your room was cool, clean and comfortable - ensuring a relaxing stay is of utmost importance to us. Thank you for providing the helpful information about the lack of an elevator and the steep cobbled roads leading to the property. While this may pose challenges for guests with mobility issues, we are glad it was not an issue for you.Thank you again for your wonderful review. We truly appreciate you choosing our hotel, and we hope to have the opportunity to welcome you back in the future for another exceptional experience.Best regards
by A verified traveler
Posted 26 Jun 2024 on Hotels
Wonderful place
Comment from Hotel Management
29 Jun 2024 by YOUROPO Team, Hotel Management
Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you had an enjoyable experience and found our property to be highly recommendable.
by A verified traveler
great experience
Posted 23 Jun 2024 on HotelsComment from Hotel Management
24 Jun 2024 by YOUROPO Team, Hotel Management
Thank you for your succinct yet positive feedback on your experience with us. We are delighted to hear that you had a great experience during your stay.Your satisfaction is our top priority, and comments like this let us know that we are succeeding in providing our guests with the high-quality service and accommodations they expect.We appreciate you taking the time to share your thoughts. Feedback from our guests is invaluable as it helps us continue to improve and maintain the standards our customers deserve.Thank you again for your business, and we hope to have the opportunity to welcome you back in the future for another great experience.Best regards,
by A verified traveler
Posted 18 Jun 2024
Great stay! Front desk were wonderful and location is great.
Comment from Hotel Management
18 Jun 2024 by YOUROPO Team, Hotel Management
Thank you so much for your wonderful review We're thrilled to hear that our front desk staff and location met your expectations. We appreciate your kind words and look forward to welcoming you back in the future!
