Ratings based on 315 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Extremely helpful staff. Very large and comfortable unit right across street from Bolhau market. Metro around the corner. Great value for price.
Comment from Hotel Management
21 Nov 2024 by YOUROPO Team, Hotel Management
Thank you for your wonderful review! We're thrilled to hear that you found our staff extremely helpful and that you enjoyed the spacious and comfortable unit. It's great to know that our location near the Bolhão market and the metro was convenient for you. We appreciate your feedback and hope to welcome you back soon!
by A verified traveler
Posted 13 Nov 2024
Comfortable apartment with great amenities. We especially liked having a kitchen area and washing machine. The staff was incredibly helpful and responsive. We had an issue with the washer and they came to fix it right away. Would stay here again. Travelled as a family, with 2 senior parents. Location was amazing and close to many top sights.
Comment from Hotel Management
14 Nov 2024 by YOUROPO Team, Hotel Management
Thank you for your fantastic review! We're delighted to hear that you found our apartment comfortable and well-equipped, especially with the kitchen area and washing machine. It's great to know that our staff was able to assist you promptly with the washer issue, ensuring a smooth stay for you and your family.We're also glad that you enjoyed our amazing location, making it easy to explore the top sights in the area. Thank you for choosing to stay with us, and we would be thrilled to welcome you back on your next visit!
by A verified traveler
Posted 1 Nov 2024
It is the excellent location. People at the front desk are so friendly and professional.
Comment from Hotel Management
1 Nov 2024 by YOUROPO Team, Hotel Management
Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our excellent location and found our front desk team to be both friendly and professional.We strive to create a welcoming atmosphere for all our guests, and it's wonderful to know that our staff made a positive impact on your experience. We hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 29 Oct 2024
Great location across from Bolhão market and walking distance of all main shops at Santa Catarina
Comment from Hotel Management
29 Oct 2024 by YOUROPO Team, Hotel Management
Thank you for your wonderful review! We’re delighted to hear that you enjoyed our great location across from Bolhão Market and found it convenient for exploring the main shops on Santa Catarina.We strive to provide our guests with an excellent experience, and your feedback is greatly appreciated. We hope to welcome you back for another visit soon!
by A verified traveler
Posted 24 Oct 2024
Great location and excellent service.
Comment from Hotel Management
25 Oct 2024 by YOUROPO Team, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location and found our service excellent. Your satisfaction is our top priority, and we hope to welcome you back for another wonderful stay in the future! Safe travels!
by A verified traveler
Posted 21 Oct 2024
Great location, across from
Market, parking of rental was easy. Helpful staff, nice renovation in the old building.
Well recommended!
Comment from Hotel Management
25 Oct 2024 by YOUROPO Team, Hotel Management
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great location across from the market, found parking easy, and appreciated our helpful staff and the renovations in our historic building. Your recommendation means a lot to us, and we look forward to welcoming you back soon!
by A verified traveler
Posted 18 Oct 2024
Expedia sent me a picture of the rented apartment at second floor. (Please see on the left.) However, when I got there I was given an apartment at first floor, completely different than the one I booked. The apartment building is an old refurbished building. Great bathrooms, (2), and kitchen, but lights in both areas, not so great. Not enough outlets, shaky tables, heavy chairs that made awful noises when moved. No benches for luggages. The apartments need a lot more care outside the kitchen and bathrooms. I did not understand why my room was changed. My wife did not want to say much about that on the spot, because she was tired to move again...However, we had A/C, that helped a bit, and the people at the main desk were really excellent!
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
26 Oct 2024 by YOUROPO Team, Hotel Management
Thank you for your kind review!Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay soon!
by A verified traveler
Posted 9 Oct 2024
Good location. We liked our apartment.
Comment from Hotel Management
13 Oct 2024 by YOUROPO Team, Hotel Management
Thank you for your kind words! We're thrilled to hear that you enjoyed the location and liked your apartment. Your satisfaction means a lot to us.We hope to welcome you back on your next visit to Porto!
by A verified traveler
Posted 3 Oct 2024
Great location, friendly staff! Nice charming rooms!
Comment from Hotel Management
3 Oct 2024 by YOUROPO Team, Hotel Management
Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our great location and found our staff to be friendly. Our team works hard to create a welcoming atmosphere, and your kind words truly mean a lot to us.We’re also glad that you appreciated the charm of our rooms. We strive to provide a cozy and inviting environment for all our guests, and it’s wonderful to know that we succeeded during your stay.We hope to welcome you back soon for another delightful experience! If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
