Ratings based on 975 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
I had a very nice room #403. The property was clean and quiet and the staff was helpful. Very good quality for the price point. I would stay at the property again and recommend it based on price and quality.
Comment from Hotel Management
17 Nov 2024 by Rui Duarte, Hotel Management
Dear Daniel,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,
by A verified traveler
Posted 13 Nov 2024
Great place! Great staff. Great location. Comfortable beds and good shower.
Comment from Hotel Management
15 Nov 2024 by Inês Morato, Hotel Management
Dear Beryl,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,
by A verified traveler
Posted 11 Nov 2024
I had higher expectations for this stay. We only stayed one night, but the AC was set on high the entire night outside of our control. The room condition was underwhelming considering the price we paid. It seems a bit outdated. Location is perfect but there are less expensive options in this area.
Comment from Hotel Management
12 Nov 2024 by Rui Duarte, Hotel Management
Dear Lydia,Thank you so much for sharing with us your experience. It was a pleasure welcoming you in our hotel!We are sorry that the service provided did not meet your expectations. We have taken note of your comments and truly appreciate the feedback you have shared with us. This is the only way to improve our quality of service, facilities, and continue to be successful in passing on our four pillars, "Hospitality, Place, Art, Sustainability".We hope to be able to welcome you in the near future so that we can improve your opinion regarding our hotel. Yours Sincerely
by A verified traveler
Posted 6 Nov 2024
Super helpful staff, great area of town, wonderful breakfast, loved my stay. Our small tour group stayed here as well after my solo stay of 4 nights as well!!!
Comment from Hotel Management
6 Nov 2024 by Rui Duarte, Hotel Management
Dear Claire,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,
by A verified traveler
Posted 5 Nov 2024
Service was prompt and efficient. Desk staff very helpful
Comment from Hotel Management
6 Nov 2024 by Rui Duarte, Hotel Management
Dear Thomas,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by Inês Morato, Hotel Management
Caro Pedro,Muito obrigado por partilhar a sua experiência no The Editory House. Foi um prazer recebê-la no nosso hotel e ficamos felizes por ter correspondido às suas expectativas. A opinião que partilhou connosco é muito importante, pois só assim podemos melhorar o nosso serviço e continuar a ter sucesso na passagem dos nossos quatro pilares, “Hospitalidade, Lugar, Arte, Sustentabilidade”.Esperamos recebê-la na sua próxima visita à maravilhosa cidade do Porto. Com os melhores cumprimentos,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by Gabriela Sousa, Hotel Management
Dear Alejandra,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,
by A verified traveler
Posted 30 Oct 2024
Lovely hotel in an amazing position. We were there for two days and managed to walk to a lot of major sites in Porto.
The staff were friendly and really informative and the room was ultra clean with everything that you need.
The only issue was the noise from the road, obviously our of the hotels control.
Comment from Hotel Management
31 Oct 2024 by Inês Morato, Hotel Management
Dear Yasmin,Thank you very much for sharing your experience at The Editory House with us. It was a pleasure to welcome you!We have taken note of your comments and appreciate the opinion you have shared with us, as this is the only way we can improve our service and continue to be successful in meeting our four pillars, "Hospitality, Place, Art, Sustainability". We would like to take this opportunity to inform you that your comments have been received with the aim of improving our performance, thank you.We look forward to welcoming you again in the near future. Yours Sincerely,
by A verified traveler
Posted 29 Oct 2024
A pleasant stay .
Nice and clean room .
Good breakfast.
Comment from Hotel Management
29 Oct 2024 by Francisco David, Hotel Management
Dear Sandra,Thank you very much for sharing your experience at The Editory House with us. It was a pleasure to welcome you!We have taken note of your comments and appreciate the opinion you have shared with us, as this is the only way we can improve our service and continue to be successful in meeting our four pillars, "Hospitality, Place, Art, Sustainability". We would like to take this opportunity to inform you that your comments have been received with the aim of improving our performance, thank you.We look forward to welcoming you again in the near future. Yours Sincerely,
by A verified traveler
Posted 23 Oct 2024
Great location close to the river and the bridge
Front desk staff were always welcoming and helpful - rooms are new and spotlessly clean - we would definitely go back when in porto
Comment from Hotel Management
24 Oct 2024 by Inês Morato, Hotel Management
Dear Nancy,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,
