Ratings based on 509 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Amazing property , really loved the location and ambience
We did have a small issue with air condiotioning
Comment from Hotel Management
31 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mr. Sanjay,Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions, and we will do everything to make your stay even better next time.We hope to enjoy your company soon at a PortoBay hotel.
by A verified traveler
Posted 31 Dec 2024
very good
Comment from Hotel Management
31 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Client,We appreciate your comment and hope to welcome you again in the near future.Best regards,
by A verified traveler
Posted 29 Dec 2024
Friendly and professional staff in every department.
Close walk to major tourist attractions
Safe and clean
Comment from Hotel Management
29 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mr. Ramin, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon.Kind Regards,
by A verified traveler
Posted 29 Dec 2024
Warm and professional staff. Great food.
Clean rooms with warm reception and cozy architecture
Comment from Hotel Management
29 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mr. Ramin,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Kind Regards,
by A verified traveler
Posted 29 Dec 2024
All staff were friendly, hospitable and welcoming.
The food was great, hotel is very clean with nice architecture.
Walking vicinity to many tourist areas in Porto.
Comment from Hotel Management
29 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mr. Ramin,Thank you for sharing your experience here. We are sure that it will help many other guests when choosing this hotel for a future stay. We hope to be able to welcome you back soon.Best regards,
by A verified traveler
Posted 27 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Client,We appreciate your feedback and hope to welcome you again in the near future.Best regards,
by A verified traveler
Posted 24 Dec 2024
Great hotel... impressive!!!
Comment from Hotel Management
28 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Client,We appreciate your comment and hope to welcome you again in the near future.Best regards,
by A verified traveler from Oklahoma City
Posted 15 Dec 2024
The breakfast buffet was amazing! The hotel itself is very nice and in a very good location.
Comment from Hotel Management
15 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mr. Jeremy,Thank you for sharing your experience here. We are sure that it will help many other guests when choosing this hotel for a future stay. We hope to be able to welcome you back soon.Best regards,
by A verified traveler
Posted 14 Dec 2024
It’s a lovely place at the center of Porto. The location is perfect and it’s close to where all the action is. My room is beautiful and very comfortable and the staff were friendly and helpful to my needs. I will definitely come back and the experience was unforgettable and the place was just perfect.
Comment from Hotel Management
15 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mr. Russel Nonato,Thank you for your positive comments. I will share them with our team.It is always good to see you again.Kind Regards,
by A verified traveler
Posted 11 Dec 2024
It was a pretty hotel
Comment from Hotel Management
13 Dec 2024 by Sara Vieira| Front Office| PortoBay Flores, Hotel Management
Dear Mrs. Kimberly,First, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again.Kind Regards,
