Ratings based on 133 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Maria Irene Schultze - Managing Director and Owner, Hotel Management
Dear Mikhail,We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Kindest Regards,Maria Irene Schultze - Managing Director and Owner
by A verified traveler
Posted 12 Nov 2024
Great place to stay right in the middle of the old part of Porto. Marco was great at making us feel at home and providing useful information. I would definitely go back there.
Comment from Hotel Management
12 Nov 2024 by Maria Irene Schultze - Managing Director and Owner, Hotel Management
Myself and all the team would like to thank you again for having chosen Maison Particulière for your stay in Porto.What a nice message you left us that described both: our hotel and staff.We were heartbroken that we had such a pleasant experience.We hope to see you soon and it will be a pleasure to receive your friends in our House.Kindest Regards
by A verified traveler
Posted 8 Nov 2024
The little extras with this small hotel made it a very enjoyable stay.
Comment from Hotel Management
9 Nov 2024 by Maison Team, Hotel Management
Dear Mrs, M., We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Kindest Regards, M team
by A verified traveler
Posted 3 Nov 2024
Perfect!
Comment from Hotel Management
3 Nov 2024 by Susana Gomes, Hotel Management
Dear Mrs. Yelena,Thank you so much for your feedback. It was a pleasure to welcome you here and we really hope to see you again in our HOME!Kindest Regards,
by A verified traveler from FORT LAUDERDALE
Posted 24 Oct 2024
Wonderful property and location. However, the room was very humid and would need the help of a dehumidifier. Also, the WC area is not private at all. The door is a see through glass door with a small frosted area. This made it very uncomfortable to use the bathroom with a travel partner in the room. The glass door looks good but certainly not ideal. Because of this alone, I would not return as I think all of their rooms had toilet privacy issues.
Comment from Hotel Management
27 Oct 2024 by Managing Director and Owner, Hotel Management
Dear Mrs. F., In my name and all the Maison Particulière team, I want to thank you for your positive assessment on our overall performance, encouraging all of us to pursue our objectives of Differentiation and Excellence.Your suggestion on the bath door will be taken in consideration and analyzed as part of our continuous improvement process monthly meeting.Thank you for the input. I want to apologize for my late answer, due to the professional check up we ordered on the humidity you referred, that could not identify any trace of humidity, both in the dressing and room areas.We thank you for your input and wish you a safe return and all the best. Kindest Regards, Maria Irene SchultzeManaging Director and Owner
by A verified traveler
Posted 19 Oct 2024
M Maison is one of the best hotels we ever experienced. The staff was superb. The room was stylish with its rococo interior. The excellence of the service and the attention of the staff toward the guests lift that small hotel to the highest level.
Comment from Hotel Management
19 Oct 2024 by Maison Particulière Porto, Hotel Management
Dear Mr. Gellrich, We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Kindest Regards, M team
by A verified traveler
Posted 11 Oct 2024
Extremely comfortable hotel with very helpful staff. It has bars and restaurants close by and an easy walk down to the river. The bedrooms are light, spacious and quiet.
We rated it very highly
Comment from Hotel Management
11 Oct 2024 by Maria Irene Schultze - Managing Director and Owner, Hotel Management
Dear Mrs Maggie,We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Kindest Regards,M team
by A verified traveler
Posted 10 Oct 2024
The service and the location of the hotel is exceptional. A very nice hotel in a quaint area with shops and restaurants all in the same neighborhood. Highly recommend it.
Comment from Hotel Management
10 Oct 2024 by Maria Irene Schultze - Managing Director and Owner, Hotel Management
Dear Mr. Theodore,We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Kindest Regards,M team
by A verified traveler
Posted 5 Oct 2024
The most expensive place we stayed on a 3-week car trip in Portugal and Spain, this hotel was well worth its price. It is a beautifully restored elegant old property with extraordinary attention to detail in both form and function. It was memorable and made Porto special for us.
Comment from Hotel Management
5 Oct 2024 by Maria Irene Schultze - Managing Director and Owner, Hotel Management
Dear Mrs. Nicole,Dear Mr. xxx,We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Stay healthy and take care.Kindest Regards,M Team
by A verified traveler
Posted 2 Oct 2024
Beautiful property. Staff was friendly and very helpful. Breakfast was amazing. Exceeded all our expectations. Wonderful hotel in a great location.
Comment from Hotel Management
2 Oct 2024 by Maria Irene Schultze - Managing Director and Owner, Hotel Management
Dear Mr. Michael,We thank you for choosing M Maison Particulière for your visit to Porto and thank you very much for your positive evaluation of our House and services, which we welcome with great pleasure and help us to continue our path of Excellence by way of differentiation. Always ready to gladly welcome you, family and friends in our Home.Kindest Regards,M Team
