Ratings based on 457 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 28 Sep 2024
location and property good. entrance stairs to lobby a problem re luggage
4 out of 5
by A verified traveler

Posted 26 Sep 2024
Quiet and peaceful in the city! After being in hospital for a few days this was an oasis of calm. Comfortable bed and linen and very clean. My only issue was the flight of stairs from the street entrance to the hotel reception, it was a tough climb with a suitcase.
4 out of 5
by A verified traveler

Posted 25 Sep 2024
No refrigerator and old style decoration but my friend with similar room price have much better decoration and have refrigerator.
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Excelente opción para hospedarse en el centro y al llegar del aeropuerto e irse en tren. El personal de lo más agradable y atento... si bien se esta construyendo vale totalmente la pena.
5 out of 5
by A verified traveler

Posted 12 Aug 2024
Friendly staff, clean and comfortable room! Would definitely recommend!
5 out of 5
by A verified traveler

Posted 8 Aug 2024
Super small and outdated. It was clean!
3 out of 5
by A verified traveler

Posted 14 Jun 2024
The staff were great, welcoming and friendly, and the location was good too - 2 mins from São Bento station as well as nearby other popular locations such as the cathedral, shops and restaurants. Facilities were very basic and in definite need of modernisation. The shower head was too low for me (I’m only 5’7, so very low) and wasn’t adjustable. Initially I thought the room was very clean so was happy, but later found a hair in the sheets as well as on the bathroom wall, so glad I was only there 1 night. It was quite noisy too, you could hear the pipes from other rooms running the tap/having a shower. Overall it was an ok stay, but I would have expected more for the price I paid.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024 on Hotels
1 out of 5
by A verified traveler from Markham

Posted 6 Jun 2024
Hotel did not have a internet Poor quality No elevator
5 out of 5
by A verified traveler from San Rafael

Posted 6 Jun 2024
Friendly staff, nice rooms, great location. Enjoyed our stay!