Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Good hotel but quite far from attractions unless you like working
by A verified traveler
Posted 22 Oct 2024
Beautiful stay for the final leg of our trip!
by A verified traveler
Posted 9 Oct 2024
Great hotel
by A verified traveler from Toronto
Posted 4 Oct 2024
The staff on reception are welcoming, lovely and so helpful. The hotel is clean and the rooms are spacious and the beds are comfortable. The breakfast buffet that is included with the rate had a huge assortment and was delicious. Staff even assisted with our tour bookings and helped us with ordering tickets to see a Porto soccer game which is a must-see. The fans are incredibly supportive and there is positive energy in the stadium with vibrant music being played and sung throughout the game. Loved the opportunity and experience. Many thanks for a wonderful stay. Porto was a terrific city to explore.
by A verified traveler
Posted 13 Sep 2024
We had a room on the 13th floor with lovely views which was very clean. The beds were a little hard but the toiletries, robes and complimentary water was a bonus. Breakfast was great, plenty of options for all. We enjoyed the bar and sitting outside during the evening.
by A verified traveler
Posted 5 Sep 2024
Very conveniently located. Breakfast was awesome !! Reception staff was the best !!
by A verified traveler
Posted 23 Aug 2024
by A verified traveler
Posted 16 Aug 2024
We had a great time staying at the HF Fenix
by A verified traveler
Posted 14 Aug 2024
It was near a shopping mall and market.
by A verified traveler
Posted 5 Aug 2024
Very clean and great stagf
