Ratings based on 407 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Lovely hotel
Comment from Hotel Management
30 Dec 2024 by Front Office Manager, Hotel Management
Dear Guest,Thank you for reviewing your stay. We are happy to read that you had an enjoyable stay with us and we hope to see you again.Kind Regards.Ana BrandãoFront Office Manager
by A verified traveler
Posted 25 Nov 2024
Staff was very friendly and helpful.
Great recommendations from Marta as to where to make the most of our visit in the town.
Thank You
Comment from Hotel Management
1 Dec 2024 by The Lodge Hotel, Hotel Management
Dear Mr. Juan,Thank you for reviewing your stay. We look forward to welcoming you back to our hotel in the future. Sincerely,Ana BrandãoFront Office Manager
by A verified traveler
Posted 17 Nov 2024
In all respects exceptional, very thorough beautifully done I would stay there again
Comment from Hotel Management
23 Nov 2024 by The Lodge Hotel, Hotel Management
Dear Mr. Alexander, Thank you very much for your review. It was a pleasure to have you as a guest and we are very pleased that you have enjoyed the service provided. The entire team look forward to welcoming you back on your next visit to V. N. Gaia – Porto.Best regards,Ana BrandãoFront Office Manager
by A verified traveler from Folsom
Posted 14 Nov 2024
Was greeted with a welcome drink! Staff knew our names and went out of their way to make sure everything was to our liking. Made suggestions whenever I asked for recommendations. Best hotel experience we have ever had.
Comment from Hotel Management
14 Nov 2024 by The Lodge Hotel, Hotel Management
Dear Mr. John,Thank you so much for taking your time to give us your review. We couldn't be more glad that you have enjoyed your stay at The Lodge Hotel. Everyday we put all the efforts to provide the comfort and wellbeing to our guest. Its with a huge proud that we see our goals achieved. We hope to have the honor to receive you soon. Best regards Ana BrandãoFront Office Manager
by A verified traveler
Posted 10 Nov 2024
Actually one of the worst VIP property experiences I have had. Friends who had booked regular rooms had better accommodations than I did. I was on the second floor right in front of a bus stop and friends were given rooms on floors 4 and 6 with views of The city. Also my room had bugs in the bathroom was missing a a hot water kettle which the other rooms had. Very poor service
Comment from Hotel Management
14 Nov 2024 by The Lodge Hotel, Hotel Management
Dear Guest, Thank you so much for taking your time to give us your review. We couldn't be more glad that you have enjoyed your stay at The Lodge Hotel. Everyday we put all the efforts to provide the comfort and wellbeing to our guest. Its with a huge proud that we see our goals achieved. We hope to have the honor to receive you soon. Best regards Ana BrandãoFront Office Manager
by A verified traveler
Posted 6 Nov 2024
Exceptional staff, helpful and polite.
Comment from Hotel Management
13 Nov 2024 by Front Office Manager, Hotel Management
Dear Mrs. Clara,Thank you for taking time to share your experience at The Lodge Hotel. We are delighted to hear that you have enjoyed the service provided. We sincerely hope to welcome you back on your next visit to V. N. Gaia – Porto.Best Regards,Ana BrandãoFront Office Manager
by A verified traveler
Posted 30 Oct 2024
An unbelievable hotel all around.
Comment from Hotel Management
4 Nov 2024 by Dear Mr. Christpher,, Hotel Management
Dear Mr. Christpher,Thank you very much for choosing The Lodge Hotel and for taking time to share your experience at The Lodge Hotel, which are very much appreciated and surely will be shared with the team. We are delighted to hear that you have enjoyed the service provided. Everyday we put all the efforts to provide the comfort and wellbeing to our guest. It will be an honor to welcome you back on your next visit to Portugal.Best Regards,Ana BrandãoFront Office Manager
by A verified traveler
Posted 27 Oct 2024
I loved the personalized service and the ambiance was peaceful and inviting. The breakfast was great. I would come back to The Lodge.
Comment from Hotel Management
28 Oct 2024 by Front Office Manager - Ana Brandão, Hotel Management
Dear Mrs. Deborah, Thank you very much for your review. It was a pleasure to have you as a guest and we are very pleased that you have enjoyed the service provided. The entire team look forward to welcoming you back on your next visit to V. N. Gaia – Porto.Best regards,Ana BrandãoFront Office Manager
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Front Office Manager - Ana Brandão, Hotel Management
Dear Guest,Thank you for your feedback, which I have shared with my team. We are happy to hear that you enjoyed your stay. Kind Regards,Ana BrandãoFront Office Manager
by A verified traveler
Posted 24 Oct 2024
It was so very beautiful.
Comment from Hotel Management
27 Oct 2024 by Front Office Manager - Ana Brandão, Hotel Management
Dear Ms. Cynthia,Thank you for reviewing your stay. We are happy to read that you had an enjoyable stay with us and we hope to see you again.Kind Regards.Ana BrandãoFront Office Manager
