Ratings based on 841 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Marcos
Posted 4 Jan 2025
Very nice hotel! Great breakfast!
Comment from Hotel Management
6 Jan 2025 by Maria Lopes, Hotel Management
Dear Alejandro, Thank you very much for providing us with your feedback about your recent visit. We are very glad that you enjoyed your stay. We hope you can visit us again soon. Kind Regards,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Maria Lopes, Hotel Management
Estimado Senhor Marco, Muito obrigado pela classificação atribuída. Esperamos poder voltar a dar-lhe as Boas Vindas ao Crowne Plaza Porto.Com os cumprimentos de toda a Equipa,
by A verified traveler from MIAMI
Posted 2 Nov 2024
Everything was excellent , nice hotel in nice place , excellent services , nice polite staff wity excellent breakfast and great dinner options. I suggest it !
Comment from Hotel Management
4 Nov 2024 by Maria Lopes, Hotel Management
Dear Stavros, Thank you for your review. We are delighted that you enjoyed your stay with us, and we very much appreciate your feedback. We hope we will have the oportunity to welcome you back again in the future. Kindest regards,
by A verified traveler
Posted 28 Oct 2024
Friendly and helpful garage attendant/porter as well as breakfast staff. Friendly front desk personnel, not overly efficient. Breakfast buffet with average selection and quality. Nice, big rooms.
Comment from Hotel Management
29 Oct 2024 by Maria Lopes, Hotel Management
Dear Daniel,Thank you for taking the time to tell us about your experience at Crowne Plaza Porto. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to welcome you again in the future. Again, thank you for choosing Crowne Plaza Porto. Sincerely,
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Maria Lopes, Hotel Management
Dear Jason,\Thank you very much for your rating.We look forward to welcoming you back to the Crowne Plaza Porto.Best regards from the entire team,Maria Lopes
by A verified traveler
Posted 24 Oct 2024
Excellent customer service in all aspects of the hotel. Beautiful rooms and great food. Would definitely recommend this hotel.
Comment from Hotel Management
24 Oct 2024 by Maria Lopes, Hotel Management
Dear Jo,Thank you for your review. We are delighted that you enjoyed your stay with us, and we very much appreciate your feedback.We hope we will have the oportunity to welcome you back again in the future.Kindest regards,
by A verified traveler
Posted 14 Oct 2024 on Hotels
Comment from Hotel Management
24 Oct 2024 by Maria Lopes, Hotel Management
Dear Conor,\Thank you very much for your rating.We look forward to welcoming you back to the Crowne Plaza Porto.Best regards from the entire team,
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Maria Lopes, Hotel Management
Estimado Eduardo, Muito obrigado pela classificação atribuída. Esperamos poder voltar a dar-lhe as Boas Vindas ao Crowne Plaza Porto.Com os cumprimentos de toda a Equipa, Maria Lopes
by A verified traveler
Posted 22 Sep 2024 on Hotels
Stayed at Crowne Plaza for 5 nights, room looked the same as the photos. Cleaned every day and bottled water provided as well as tea and coffee making facilities. The bathrobes were ideal as we used the wellness centre. I'd recommend using wellness centre if you have time and book yourself a treatment, we did and it was very relaxing.
Staff all friendly and helpful. Breakfast was amazing with small changes every day but enough choice to suit everybody. While Uber was recommended we walked into Porto a couple of times and then used Andante to come back on bus which stops outside door of hotel. The area was quiet around the hotel and we slept really well, comfortable bed and dark curtains. This was our first visit to Porto and we felt it was a safe city to visit. I'd be happy to recommend Crowne Plaza to anyone planning a visit as it added to our enjoyment of holiday. We dined 2 nights at the hotel, again excellent service and good choice on menus and reasonable priced. I liked the section of menu where the Chef recommends a daily dish - Monday to Friday and selected one of those which was really good. I know a lot of hotels no longer have tea/coffee facilites in the room but we really like this so were happy to see it contiued here. Two showers over bath with lots of hot water and good water pressure. Final comment lighting in room good, I like to read in bed and lights ideal for this.
Comment from Hotel Management
23 Sep 2024 by Maria Lopes, Hotel Management
Dear Triona,Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to give feedback it’s the best award we can get.Our main objective is to achieve all our guests’ satisfaction and we promise to focus on that! Thank you very much for your nice comments about our Staff service, that were transmitted to them, and received with great pleasure.We now look forward to the pleasure of welcoming you back soon.With our warmest regards,
by A verified traveler
Posted 20 Sep 2024
Nice property with restaurants nearby. Easy to walk to botanic gardens of the university. Slightly longer walk to town but very doable. Not walkable to beach.
Comment from Hotel Management
23 Sep 2024 by Maria Lopes, Hotel Management
Dear Mary, Thank you for your review. We are delighted that you enjoyed your stay with us, and we very much appreciate your feedback. We hope we will have the oportunity to welcome you back again in the future.Kindest regards,
