8/10 Good
Lila
Traveled with family
Dec 30, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one of the modern rooms so didn’t feel the “castle” feeling in our room. The grounds and breakfast room were very beautiful though. Ours was a plain room, but overall comfortable, with heating, and pretty spacious for 3 of us. we had a few ants in the bathroom and on the beds though since our arrival. Also please be advised the parking lot is so narrow, it’s a one way entrance but somehow they want you to make a u-turn and park facing downhill . The first night we arrived I was more than 15 minutes trying to do this maneuver in the tiny space. Thank Gd the owner of the vehicle I was narrowly avoiding hitting with my car came just at the right moment to move his car forward a few inches so I could finally finish the turn and park - he was sooo helpful. The hotel staff was not helpful in this difficult situation even though they could see on camera how tough of a time I was having.
Also please be advised that even though we paid some taxes upon check in, the last day we paid even more taxes. That was confusing. Breakfast is fine but not amazing like other reviews state - the croissants in particular are inedible , and pancakes and waffles were hard. You also had to tell them ahead of time in which 30 minute time slot you would eat, between 8am-10am. It’s hard to predict at the time of checkin when you’ll eat every day you are there. We had a much more delicious and varied breakfast (and more easily available from 4am onwards!) at the Melia airport hotel in Lisbon.
Lila
Stayed 3 nights in Dec 2024