Ratings based on 55 Verified Reviews
4.7 Room cleanliness
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
22 Aug 2024 by pl, Hotel Management
Many thanks for the review
by A verified traveler
Posted 16 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by pl, Hotel Management
Many thanks for the lovelly review
by A verified traveler
Posted 5 Jun 2024
Pros: Very pretty tiled and spacious balcony; area quiet during week, see cons below; easy access to a good variety of restaurants and just around the corner from an excellent pastel de nata bakery called Mantegaria; near metro station and the Avenida dos Aliados central district; next to the beautiful Torre de Clerigos and church; very walkable area; clean and functional apartment; elevator to apts BUT see cons below. Maya (manager) was great.
Cons: quite a few stairs to get to the elevator- this should be noted; noisy bar nearby on Friday night; as noted in other reviews, the bed was hard, could feel springs, was like sleeping on a box spring rather than a mattress; throw rugs on floor could be a tripping hazard.
Comment from Hotel Management
5 Jun 2024 by pl, Hotel Management
Dear Guest, many thanks for your lovelly and complete review. We will intend to do a renovation to reduce outside sound as also interior furniture
by A verified traveler
Posted 5 Jun 2024
Friendly staff, fab location, easy access. Flat was very roomy, big bad and plenty of space. The Kitchen was also big and good for preparing basic meals, if needed (oven based).
The bathroom was a bit small, but reasonable, the only let down was a lack of counter space to put products in, but there was a chair there which we used to put or stuff on instead.
The guests on the floor above us were a bit loud, but that stopped at midnight on the weekend.
We couldn't hear the people outside, even though there were restuarants and clubs nearby.
The wi-fi was a bit slow, but it's sufficient for casual browsing.
Be mindful that there's a short flight of stairs right as you enter the building.
All in all, we had a good time in the flat and are happy with our stay!
Comment from Hotel Management
5 Jun 2024 by pl, Hotel Management
Dear Guest, many thanks for the lovelly review and suggestions. We will do our best to improve
by A verified traveler from Brooklyn
Posted 4 Jun 2024
The apartment is nice and clean. We would rate it as excellent had the a/c worked well. The a/c was not working, there was a movable machine which is not enough for a big room. Alll the rest is very good
Comment from Hotel Management
4 Jun 2024 by pl, Hotel Management
Many thaks for the review and suggestion
by A verified traveler
Posted 15 May 2024 on Hotels
Comment from Hotel Management
17 May 2024 by pl, Hotel Management
Many thanks for the review
by A verified traveler
Posted 26 Apr 2024 on Hotels
Comment from Hotel Management
6 May 2024 by Be Oporto Apartments Clérigos, Hotel Management
Thank you very much for your nice review.
by A verified traveler
Don’t stay here!
Posted 17 Mar 2024 on HotelsFirst, the stuff we liked. It’s a great location, the room is spacious, and we liked having a balcony. Now, the stuff we didn’t like. The bed was so hard I ended up curling myself into the love seat to sleep. On top of that, the area was extremely noisy between midnight and 7am. There’s a gentleman’s club a few doors down and you could hear the music somewhat. It must be the patrons coming out of there who are yelling and making noise in the street at all hours. Also, every morning around 5:30 it looks like a bunch of people gather to wait and get picked up for work and their talking just echoes. I ended up downloading a white noise app to help us sleep. It was the worst sleep experience I’ve ever had and we travel extensively. Also, their staircase was not lit all the way so I had to use the flashlight on my phone. Lastly, I had to contact the property myself to get check in instructions before we arrived. The number listed was in Lisbon and they gave me the number to the Porto location. For whatever reason, I could not get through. I’m not sure if that had to do with me calling from the states. I had the same issue when we arrived but fortunately there was a local who used their phone and called for me. We couldn’t wait to get out of there.
Comment from Hotel Management
17 Mar 2024 by pl, Hotel Management
Dear SirYou book a apartment, not a hotel room, we do not have reception service 24 hours. You never reply to our message for check in instructions before arrival, yes you did not reply. The noisy is from other buildings in the street, not in our property, and that we cannot control.
by A verified traveler
Posted 1 Feb 2024 on Hotels
Comment from Hotel Management
10 Feb 2024 by pl, Hotel Management
Many thanks for the lovelly review
by A verified traveler
Posted 20 Jan 2024
Loved the location and walkability.
No instructions for use of expresso machine (which made a very loud noise) or the heating system. No shelves in the bathroom. Bathroom matt was tissue thin.
Initial communication good but completely fell apart upon KNOWN late arrival. Thankful the Uber druver helped us.
Comment from Hotel Management
20 Jan 2024 by Pl, Hotel Management
Many thanks for your stay
