Ratings based on 209 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
The breakfast was wonderful. Staff was attentive and responsive. The room may need some TLC. The location was accessible by train and walkable to everything. Sofia and Ana are excellent.
by A verified traveler
Posted 21 Oct 2024
Marta was AMAZING! Very friendly and knowledgeable, she gave us great advice and tips on where to go and what to eat etc.
Give this woman a promotion!!!
by A verified traveler
Posted 18 Oct 2024
Good location and relatively close to the main areas.
by A verified traveler
Posted 23 Sep 2024
Loved the old feel of the outside but the modern look of the inside. Room was great. Clean with friendly staff and breakfast was great
by A verified traveler
Posted 7 Jul 2024
We loved our stay at this beautiful property. The staff were exceptionally helpful, with great suggestions on local attractions, dining etc. The room was lovely and the breakfast was super. Everything was spotlessly clean and the beds were very comfortable. We loved it and would definitely stay there again.
by A verified traveler
Posted 6 Jul 2024
The staff were super welcoming and helpful! The location is convenient to the metro to the airport, and close to the busy areas of Porto, with just enough distance to be quiet and relaxing. The room has a lovely balcony and (important for the summer!) great AC! Also, the breakfast spread is lovely with plenty of options beyond bread & jam -- fresh juice, fruit, pastries, yogurt, cereal, eggs, cold cuts, etc.
by A verified traveler
Posted 23 Jun 2024
by A verified traveler
Posted 12 Jun 2024 on Hotels
by A verified traveler
Posted 6 Jun 2024
Staff were helpful and courteous.
The challenge for me was the limited orden e of staff. After 5 there is nobody around. The receptionist responds if you send an email about a specific concern or question but you do lot have the associated services Such as access to information, getting a taxi, etc. there’s nobody.
by A verified traveler
Posted 5 Jun 2024 on Hotels