Ratings based on 879 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
If you need wi-fi stay elsewhere, it barely connects. Low water pressure on shower. Lots of mosquitoes everywhere, in the room, lobby and restaurant. Just really poor experience overall.
by A verified traveler
Posted 13 Dec 2024
Don’t like it
by A verified traveler from Westerville
Posted 9 Dec 2024
This is a good option to stay around Guarulhos airport. If you are lucky your room will be in the new wing of the hotel, where it's not noisy. Since they deal with a lot of disgruntled guests whose flights were cancelled and were given vouchers for the hotel stay, staff are professional but not overly friendly. Our pet accompanied us and it was a fee of 90 reais (about US$13). Good breakfast from 5am onwards. Book your bus ride to airport once you check in. I would consider staying there again.
by A verified traveler
Posted 5 Dec 2024
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 1 Dec 2024
Best property, best staff, airport shuttle
by A verified traveler from Windermere
Posted 1 Dec 2024
A lot mosquitoes everywhere, especially at bath . Everything has mold . A front desk the staff is regular but with disconnected information. the only good thing is the shuttle service. It is never worth the daily rate charged
by A verified traveler from englewood cliffs
Posted 29 Nov 2024
Sheets are dirty. The pictures from website has nothing to do with the room. Pictures look way better. I didn’t like anything about it. Not even really close to the airport. Very very disappointing
by A verified traveler
Posted 25 Nov 2024
I have been choosing this hotel for several years because of its practicality, good price and staff. The rooms are spacious, but ask if you can stay in the ones that are being renovated, if not, turn on the air conditioning when you arrive to get rid of the musty smell. Finally, they are removing the carpet from the rooms, and giving the rooms a more modern look. The location is very good, practical, the transportation is super practical, the breakfast is perfect, the hotel staff is very friendly, willing to help and a great. I real recommend it.
by A verified traveler
Posted 21 Nov 2024
This property was very clean and the staff were very helpful and friendly. No drink station in the room, but the all night restaurant provided hot water and tea willingly and without hassle. Spot on!
