Ratings based on 493 Verified Reviews

3.9 out of 5
63% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 31 Jan 2024
Too dirty , room, hall , elevator
5 out of 5
by A verified traveler

Posted 21 Jan 2024
This place was fantastic and treated me and my girlfriend and her son and her babysitter amazingly well in three rooms that were close together and they treated us kindly and had fantastic room service and there is shopping and a medical center right next door and convenient parking and a road that connects everything in the city right in front. I will go there again and I enjoyed everyone that I met
3 out of 5
by A verified traveler

Posted 20 Dec 2023
Their people does count, the hotel infrastructure needs maintenance. I travel to other countries in the Americas and Europe, so pricewise, the hotel should offer more services, like for instance a safe box.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Dec 2023
1 out of 5
by A verified traveler from Midvale

Posted 17 Feb 2023
Terrible smell; not enough pillows/towels/toiletries.
5 out of 5
by A verified traveler

Great Pool, Nice Bar, Excellent Breakfast

Posted 2 Jan 2023 on Hotels
The bed was very comfortable, room was spacious and we really enjoyed having drinks at the bar. Great pool! Decent location. We will stay there again!
Comment from Hotel Management
6 Jan 2023 by Renata Fontoura - Coordenadora de Recepção, Hotel Management
Bom dia,Agradecemos por avaliar os nossos serviços.Ficamos muito felizes que tenha apreciado sua hospedagem conosco.
3 out of 5
by A verified traveler from London

Posted 14 Jun 2022
First experience was not great. Arriving 3pm the room was not ready, seemed clean. Extra bed was broken and extra bed mattress was terrible. 2nd stay was much better.
2 out of 5
by A verified traveler

Posted 28 Dec 2021 on Hotels
The bed is very bouncy and the sheets dont even have elastic to stay in place. AC also stopped working on the last day. And several times the room key also stopped working.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2021 on Hotels
4 out of 5
by A verified traveler

Posted 31 Jan 2021 on Hotels
Comment from Hotel Management
29 Mar 2021 by Renata Fontoura - Coordenadora de Recepção, Hotel Management
Boa tarde Daniela, Agradecemos por avaliar os nossos serviços. Ficamos muito felizes que tenha apreciado sua hospedagem conosco.
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