Ratings based on 129 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Dec 2024
The hotel rooms are small but if the plan is just for sleeping then is is great.The breakfast is awesome,have valet parking not overcharged and front desk people are very friendly and helpful.
Comment from Hotel Management
16 Dec 2024 by Cristiane Marques - Gerente Geral, Hotel Management
Olá Luciana, muito obrigada pela avaliação e comentários. Volte sempre. Atenciosamente, Cristiane Marques
by A verified traveler from Aventura
Posted 21 Aug 2024
Ibis is well known for no frills, clean and affordable rooms. All I want is a good/clean bed and good/clean bathroom. Well, this time i was extremely disappointed with the shower. The water would suddenly becomes scalding hot for 5 seconds and immediately turn ice cold for another 5 seconds. The following morning, upon check-out, I mentioned to the front desk clerk and he already knew of the issue. He even mentioned that maintenance was aware aand theey don't do anything. But, even knowing, they still rent thee room without mentioning to the guest. Since I have other options within that area, my next time will be on another property.
Comment from Hotel Management
28 Aug 2024 by Cristiane Pereira - Gerente Geral , Hotel Management
Dear Luiz,Thank you for taking the time to tell us about your experience at the ibis Styles Porto Alegre Moinhos de Vento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Cristiane MarquesGeneral Manager
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Cristiane Pereira - Gerente Geral , Hotel Management
Olá Fernando, muito obrigada pela avaliação. Volte sempre, atenciosamente, Cristiane Marques - Gerente Geral
by A verified traveler from Vancouver
Posted 21 Mar 2024
I really like it
Comment from Hotel Management
22 Mar 2024 by Cristiane Pereira - Gerente Geral , Hotel Management
Olá Fábio, obrigada pelo feedback. Volte sempre, atenciosamente, Cristiane Marques - Gerente Geral
by A verified traveler
Posted 26 Oct 2023
Comment from Hotel Management
22 Nov 2023 by Cristiane Pereira - Gerente Geral , Hotel Management
Olá Chad!! Obrigada pelo feedback. Sua opinião é muito importante pra nós. Ficamos a inteira disposição, atenciosamente, Cristiane Pereira
by A verified traveler
Posted 14 May 2023
Front desk needs to have english speaker as many int people were there and ciuld not communicate
Comment from Hotel Management
24 May 2023 by Cristiane Pereira - General Manager, Hotel Management
Dear James, thank you so much for the rating and comments. Sincerely, Cristiane Pereira
by A verified traveler
Posted 10 May 2023 on Hotels
Comment from Hotel Management
12 May 2023 by Cristine Pereira - Gerente Geral , Hotel Management
Obrigada pela avaliação Cid. Volte sempre!!!
by A verified traveler
Posted 5 Jan 2023
by A verified traveler
Posted 7 Jun 2022 on Hotels
Comment from Hotel Management
9 Jul 2022 by Cristiane Pereira - Gerente Geral , Hotel Management
Olá Marina. Obrigada pela avaliação. Que bom que gostou do nosso hotel. Volte Sempre!!! Atenciosamente, Cristiane Pereira - Gerente Geral
by A verified traveler
Nova opção de hospedagem no Moinhos
Posted 16 Feb 2022 on HotelsHotel excelente, padrão Ibis, tudo bem novo, acabou de abrir. Equipe dedicada a fazer da experiência muito agradável.
Comment from Hotel Management
16 Feb 2022 by Cristiane A. Marques Pereira, Gerente Geral, , Hotel Management
Prezado Hóspede, muito obrigada por nos contar sua experiência. Ficamos felizes em saber que conseguimos oferecer uma estada agradável. Volte sempre!!! Atenciosamente, Cristiane A. Marques Pereira, Gerente Geral, Ibis Styles Poa Moinhos de Vento
