Ratings based on 976 Verified Reviews

4.6 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Great hotel and Service!
Comment from Hotel Management
21 Dec 2024 by Gerente Geral, Hotel Management
Hi Taylor, thank you for staying at Deville Prime Porto Alegre. We are delighted that you enjoyed your stay and our services. All our best. André Machado [general manager] and Deville Prime Porto Alegre staff
5 out of 5
by A verified traveler

Posted 1 May 2024
Awesome atmosphere , excellent chef , I’ll stay again for sure
Comment from Hotel Management
3 May 2024 by Gerente Geral, Hotel Management
Hi Alexandre, we are delighted that you enjoyed your stay at Deville Prime Porto Alegre and we also like to thank you for your time to evaluate us. We hope to receive you again in one of our destinations. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
4 out of 5
by A verified traveler

Posted 30 Apr 2024 on Orbitz
Nice hotel, close to the airport. easy parking
Comment from Hotel Management
3 May 2024 by Gerente Geral, Hotel Management
Hi Arturo, thank you for staying at Deville Prime Porto Alegre . We are delighted that you enjoyed your stay and our services. All our best. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
5 out of 5
by A verified traveler

Posted 26 Apr 2024
Excellent hotel the best around the airport
Comment from Hotel Management
28 Apr 2024 by Gerente Geral, Hotel Management
Hi Luiz, we are delighted that you enjoyed your stay at Deville Prime Porto Alegre and we also like to thank you for your time to evaluate us. We hope to receive you again in one of our destinations. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
5 out of 5
by A verified traveler

Posted 1 Apr 2024
My granddaughter upon check in realized that she had lost her passport. The staff made numerous phone calls to the Uber she arrived in and the airport going above and beyond to assist to assist her. Her passport was located and returned to her and Ashe was exceeding grateful for all their care aand
Comment from Hotel Management
15 Apr 2024 by Guest , Hotel Management
Hello Marie, thank you for your stay at the Deville Prime Porto Alegre. We're glad you enjoyed your stay and our services. With regard to staff support, we would like to point out that we always try to offer our clients and guests more security. Please accept our warmest regards. André Verdi Machado [general manager] and the Deville Prime Porto Alegre team
2 out of 5
by A verified traveler

Posted 24 Mar 2024 on Hotels
The room was a normal room,, and they charged me a superior deluxe room
Comment from Hotel Management
26 Mar 2024 by Gerente Geral, Hotel Management
Hi Rodrigo, thank you for staying at Deville Prime Porto Alegre. It is important to clarify that the apartment granted was in accordance with the category and price that appeared on the voucher (Luxury). The high value is due to the high occupancy during the period. Please be advised that accommodation rates fluctuate and depend on demand on the day you carry out your search. Furthermore, we always advise our customers that it is possible to make refunds directly through our website and use the promotional code MAISDEVILLE, which allows a 15% discount on current rates. We hope to welcome you again in one of our destinations. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
5 out of 5
by A verified traveler

Posted 3 Feb 2024
Comment from Hotel Management
7 Feb 2024 by Gerente Geral, Hotel Management
Oi Youssef, Agradecemos por dedicar seu tempo nos avaliando positivamente. Esperamos você em uma próxima ocasião para viver uma nova experiência Deville. André Verdi Machado [gerente geral] e equipe Deville Prime Porto Alegre
4 out of 5
by A verified traveler

Very nice stay

Posted 16 Jan 2024 on Hotels
Very nice hotel located very close to the Porto Alegre airport. Easy parking, and a very nice complementary breakfast. Rooms were comfortable, clean, and the air-conditioning worked well. Highlights were the pool. A beautiful pool in the back. For convenience to the airport and a nice hotel. I would definitely recommend this hotel.
Comment from Hotel Management
21 Jan 2024 by André Verdi Machado, Hotel Management
Hi Dwight, our passion is to provide the highest standards of product and services. We are pleased that you had a great experience. All our best. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
5 out of 5
by A verified traveler

Great Stay

Posted 12 Jan 2024 on Hotels
The hotel is really nice and breakfast of highest level.
Comment from Hotel Management
14 Jan 2024 by Gerente Geral, Hotel Management
Hi Alexandre, our passion is to provide the highest standards of product and services. We are pleased that you had a great experience. We hope to receive you again in one of our destinations. André Verdi Machado [general manager] and Deville Prime Porto Alegre staff
5 out of 5
by A verified traveler

Posted 9 Dec 2023
Comment from Hotel Management
4 Jan 2024 by Gerente Geral, Hotel Management
Oi Wolf, agradecemos pela gentil avaliação. Aguardamos seu retorno ao Deville Prime Porto Alegre. André Verdi Machado [gerente geral] e equipe Deville Prime Porto Alegre