Ratings based on 3 Verified Reviews
4.0 Room cleanliness
4.5 Service & staff
5.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2019
Comment from Hotel Management
15 Apr 2019 by Owner, Hotel Management
Thank you
by A verified traveler
Posted 31 Mar 2019 on Hotels
Comment from Hotel Management
31 Mar 2019 by Twitty-Ann, Hotel Management
Hello Dr. Iglin,
It was great having you and your family at our house. Thank you.
by A verified traveler from Iowa, USA
Posted 28 Mar 2019
We were in Jamaica for 2 weeks for an adoption so we spent a lot of time in our unit. Having access to our own kitchen was great so we could save some money from eating out. We didn't realize there would be so many ants to contend with while there. If we left a dirty cup in the sink without washing it immediately, it'd be full of ants within a couple minutes. Tiny ants or spiders were all over the floor and often on the stove, sink, etc. We tried spraying, but they kept coming. There is no washer or dryer so you can either find a laundromat or we just washed clothes in the sink and hung them out to dry. The shower appeared to have a hot water option, but it was either cold or scalding hot so we took lukewarm/cold showers mostly. We were given toilet paper and 2 bath towels. I did a lot of cleaning myself because inside the cupboards were filthy.... and of course, ants. It was a bit confusing getting to our unit because we were essentially renting from someone that owns/rents the condo I think and the security guards at the front gate always wanted to her to call when we'd come in until eventually they got used to our faces. There were 2 fans on the main level and the air conditioners are only in the bedrooms. The grounds looked well kept as far as the garden items, but there was bits of garbage strewn throughout. We felt safe there - there's a security system you arm at night. We appreciated the park across the street. You will need a working cellphone unless you have a car.
Comment from Hotel Management
2 Apr 2019 by Twitty-Ann, Hotel Management
Hi Lana, thanks for your feedback. Ants are very popular in the warm Caribbean climate especially since the community sits on a former cane field. We did get the pest control professionals to come in to take a look after you have left which they will treat in a few days. Water heater is a bit annoying therefore that will be replaced. Apologies for the hassle through security, Even though they had your details for free access throughout the time. We will replace our clickers so that guests only need to go through security once. You and your husband were great guests and it was my pleasure having you stay at my house. We are addressing those issues you had mentioned. Thanks and God bless!