Ratings based on 448 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Overall really nice experience. Breakfast included was a nice bonus.
Comment from Hotel Management
31 Dec 2024 by Kariss, Hotel Management
We’re pleased you enjoyed your time with us; thank you for sharing, Phuong. We hope you’ll come back to enjoy our delicious breakfast again soon!
by A verified traveler
Posted 30 Dec 2024
Very clean property. Very friendly staff
by A verified traveler
Posted 28 Dec 2024
Friendly staff. Suites had full size refrigerator, a cooktop, dishwasher, and microwave with dishes, silverware, toaster, and pots/pans. Bed was super comfortable and bedroom clean and modern shower.
by A verified traveler
Posted 28 Dec 2024
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Chet, Hotel Management
Thanks for the excellent rating, James. We hope you come back soon!
by A verified traveler
Posted 25 Nov 2024
Very nice stay.
by A verified traveler
Posted 16 Nov 2024
Customer service there by the employees is really poor they lied Mutiple times about my room availability. Didn’t have the courtesy to apologize or even check upon my requests.
Comment from Hotel Management
17 Nov 2024 by Kariss, Hotel Management
Our team is dismayed to learn the details of your recent front-desk encounter. What you describe is highly unusual for our staff and we are sincerely sorry for the miscommunication and subsequent disappointment you experienced while you were with us. Please be assured that we make every effort to directly and honestly convey our availability, and to accommodate our guests in a timely manner. Your feedback is an important reminder of our commitment to hospitality - we will do better moving forward. We thank you for sharing your experience and we hope you give us another opportunity to impress you in the future.
by A verified traveler from Shoreline
Posted 3 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Kariss, Hotel Management
Your 5-star rating is great to see; thank you for sharing, Patumwadee. We're delighted you enjoyed your stay!
by A verified traveler
Posted 10 Oct 2024
Great stay!
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Kariss, Hotel Management
Thanks for the stellar rating, Peter. We're delighted you enjoyed your stay and we hope you return for another soon!
