Ratings based on 1,184 Verified Reviews
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 9 Nov 2024
It was great experience staying a night.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by JK, Hotel Management
Hi Pitchayatorn,Your high marks are a sheer delight; our team appreciates having you with us. We trust that your time in Portland was fully enjoyed, and we hope to welcome you again soon.Keep us in mind for a holiday shopping getaway as the city lights up in the days to come.All our best,Your friends at The Porter
by A verified traveler from west richland
Posted 4 Nov 2024
Room had semen on the headboard of the bed and we didnt notice this until we were checking out. I love this hotel but the fact that we saw that at the end of the trip is disgusting. We were late leaving and didnt have time to talk to the hotel staff regarding this.
Comment from Hotel Management
6 Nov 2024 by JK, Hotel Management
Hello Matthew,We'd like to follow up on your comments and we apologize that your accommodations weren't prepared to expectations.Our housekeepers are diligent in their efforts and we'll certainly follow up to check your concerns. Please reach out if time allows so we can know your full name and from there, inspect your guestroom promptly.Regards,The team at The Porter
by A verified traveler from Portland
Posted 4 Nov 2024
I have to start with the overvall stay experience was WONDERFUL....!! However I had a few bumps.
1. THERE IS NO PARKING ON SITE!! My options were velet $69 or use the local parking garage (smart park or whatever was close) the cost was $19 per night ( 2 blocks away). Night 2 i found another parking garage (kitty corner from Hotel) that was only $12 a night.
There is a WONDERFUL ROOFTOP BAR/CLUB last-call is at 11pm they close at Midnight. Great view,cozy atmosphere, freindly service, modern decor, live Dj starts at 9pm (played the lastest and a laundry list of request.
2. The bartender LOST MY CREDIT CARD at the end of the night before closing out my tab...! The MGR was very polite and staight forward. However she was blank faced when asked whats thier solution(s)/Policy or SOP for they kinds of things.. CRICKETS..SMH. she took my number, gave me her email and said they would look for it, and sent me on my merry way..!?
So all in all GREAT EXPERIENCE...! I WILL visit again.
Comment from Hotel Management
5 Nov 2024 by JK, Hotel Management
Hi Henry,Thanks for your high marks, along with your detailed review.We note several highlights throughout your stay. Especially the delightful time you had overlooking the city and enjoying cocktails at Xport Bar & Lounge.We do wish the hotel could provide its own parking, but our location at the heart of the city, like most hotels, makes a garage addition a challenge. We do note that you found alternatives close by.We hope you can join us again and thank you for your feedback.Warm regards,Your friends at The Porter
by A verified traveler
Posted 1 Nov 2024
Very convenient to the Keller Auditorium.
Comment from Hotel Management
5 Nov 2024 by JK, Hotel Management
Hello Stephen,Thanks for joining us as you arrived in town for a visit to The Keller. We're glad to know your stay earned a perfect score.We trust your time at the hotel, and exploring downtown will be bringing you back to do it all again soon.All our best,The team at The Porter,
by A verified traveler from New Braunfelst
Posted 29 Oct 2024
Missing some conveniences such as being able to connect to streaming services on the TV. We initially had a reservation for King & pull out couch, the pull out couch was not what we were expecting… it’s a couch with an “ikea” style …no mattress & a wooden bar right down the middle, very deceitful
Comment from Hotel Management
30 Oct 2024 by JK, Hotel Management
Hi Amanda,Thanks for joining us for your visit to downtown. We're grateful for your feedback.We're sorry to note that your accommodations weren't fully enjoyed, with some guestroom features missing your expectations. We'll note your observations for our future upgrades and we always invite you to request alternate accommodations if the room type doesn't fit your needs.We hope your stay was otherwise pleasant and we'd be delighted to welcome you again.All our best,The team at The Porter
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by JK, Hotel Management
Hi Laanaa,We're grateful for your visit and pleased to earn your perfect score.We hope we can expect you back again and again to enjoy the hotel and our eclectic city.Warm regards,Your friends at The Porter
by A verified traveler from Issaquah
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by JK, Hotel Management
Hi Rageesh,Good to have you with us, enjoying the autumn leaves and city sights and sounds here in Portland. We're glad we could serve as your home away from home.Please make plans to return again soon.Our best wishes,Your friends at The Porter
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by JK, Hotel Management
Hi Angela,Thanks for joining us and awarding your high marks. We hope it won't be long until we can extend another warm Porter welcome.Regards,The team at The Porter
