Ratings based on 660 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Clean room, staff were friendly
by A verified traveler
Posted 9 Dec 2024
I had a lovely stay
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Good morning, Teofila,It was such a pleasure welcoming you to Hi-Lo Hotel, Autograph Collection, and we're thrilled you thoroughly enjoyed your stay! Thank you for your perfect rating, and we hope you return soon.Sincerely,Daniel Kahn
by A verified traveler
Posted 4 Dec 2024
Great spot, lovely staff. Excellent room.
Full experience was excellent.
Thanks Hi-Lo
Comment from Hotel Management
6 Dec 2024 by General Manager, Hotel Management
Good afternoon, Ryan,Thank you for taking the time to share your lovely experience with us. We're glad you enjoyed such a wonderful stay, and we'll share your compliments with our team. We hope to see you again soon at Hi-Lo Hotel, Autograph Collection.Take Care,Daniel Kahn
by A verified traveler
Posted 1 Dec 2024
Good place
Comment from Hotel Management
3 Dec 2024 by General Manager, Hotel Management
Good afternoon, Robert,Thank you for choosing Hi-Lo Hotel, Autograph Collection. We are pleased your overall experience exceeded your expectations, and we hope to welcome you back soon!Take Care,Daniel Kahn
by A verified traveler
Posted 28 Nov 2024
Honestly the best hotel ive stayed at in ages
Comment from Hotel Management
30 Nov 2024 by General Manager, Hotel Management
Good Afternoon Joseph,It is a huge thrill to know that we have topped your list of recent hotel experiences! Thank you for your glowing review and perfect rating, and we hope you return soon.Sincerely,Daniel Kahn
by A verified traveler from Los Angeles
Posted 24 Nov 2024
Great experience at this hotel. Lots of food/drinks within a few blocks. The free drink at the bar from 5-6 is a really nice touch too! Beautiful room. Has issues with heater in the room but a tech came up right away and fixed the issue. Will stay here again.
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Good afternoon Pamela,It was a pleasure hosting you at Hi-Lo Hotel, Autograph Collection! We're glad our location was convenient for your needs and that you appreciate our complimentary beverage. Please come see us again the next time you're in the area.Take Care,Daniel Kahn
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
4 Dec 2024 by Hi-Lo Team, Hotel Management
Thank you for your feedback, we are always looking for ways to improve our guests' experience. It is amazing to know when those efforts pay off
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hi-Lo Team, Hotel Management
Thank you for your feedback, we are always looking for ways to improve our guests' experience. It is amazing to know when those efforts pay off.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hi-Lo Team, Hotel Management
Thank you for your feedback, we are always looking for ways to improve our guests' experience. It is amazing to know when those efforts pay off. We are sorry That we did not meet your full expectations. Could you please provide more detail on your experience so that we may improve?
by A verified traveler from Kirkland
Posted 12 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Hi-Lo Team, Hotel Management
Thank you for your feedback, we are always looking for ways to improve our guests' experience. It is amazing to know when those efforts pay off.
