Ratings based on 100 Verified Reviews
2.5 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Thinh, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly so we can address any concerns you may have. We strive to provide all our guests with a memorable stay.
by A verified traveler
Posted 30 Oct 2024
The Rugs on the Stair Steps are So Worn they trip you.Needs CleanTrash Cans outside Door Entrance.Need
Ice Machine that Works
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Alene, We appreciate your valuable feedback and apologize for any inconvenience caused during your stay. Our team will look into the issues mentioned to ensure a more comfortable experience for our future guests. Thank you for bringing these concerns to our attention.
by A verified traveler
Posted 30 Oct 2024
Barbara tried to please.Had to ask for hidabed bedding,no pillows.Not made up.Its broken and un comfortable.Needed towels,Shower rod broken, mold on ceiling.kitchen sink drips, need a gasket. Light fixtures above beds need new lenses.
This place needs a full time Maintenance Person. Trash Cans Needed at facility. Coffee in Rooms would be Nice. Over $120 a Night.Charging too much
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Alene, Thank you for sharing your feedback with us. We appreciate your observations and will ensure they are communicated to the relevant departments. It's great to hear though that Barbara provided excellent service during your stay. We always aim to enhance our guests' experience and will take your comments into account for future improvements.
by A verified traveler from Grant's pass
Posted 27 Oct 2024
The room appeared to be clean however there were holes in the walls. The bathroom door did not fit correctly, even closed you could see into the bathroom. The heating and air conditioner was so high on the wall there was no way we coulf adjust it
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Cherry, We appreciate you taking the time to share your feedback with us. Your comments have been noted regarding the room condition and facilities for our team to address accordingly. Your experience is important to us, and we will use your feedback to make improvements where necessary.
by A verified traveler
Posted 19 Sep 2024
It doesn't feel like a over $100 room.
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Shan, We strive to offer a range of amenities and services to cater to our guests' needs. Guest feedback is valuable and helps us enhance the overall experience for future visits.
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello April,We're thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another amazing experience!
by A verified traveler
Posted 15 Sep 2024
stayed here as a last resort from a long drive and only availability to fit a family of 6. as soon as you walked in, the smell of smoke penetrated the whole building not to mention the room also smelled so strong of smoke, couldn’t even turn on the a/c because it had a nasty smell combined with smoke. We got a suite room and the stove/sink area was dirty. the sink by the stove had old scraps of food in it. the stove was also very greasy and dirty. the counter where the sink area is by the bathroom was stained of what looked like blood, some red splashes which were easily able to cleaned and weren’t, there were also crumbs of who knows what on that counter. the floor was not swept or cleaned. bathtub was dirty, hairs everywhere. our room has a pull out sofa bed, no extra sheets or pillows were included at all in the room. pillows were thin as paper. everything is old and broken. overall, everything was dirty and not at all comfortable. wouldn’t recommend this place.
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Zenia, We regret to hear about the experience you had during your recent stay with us. Our aim is always to provide clean and comfortable accommodations for all our guests. We appreciate your feedback and will address these concerns with our housekeeping team. Your comments will help us to improve our services for the future.
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello madeerna, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Laura, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
by A verified traveler
Posted 25 Aug 2024 on Hotels