Ratings based on 982 Verified Reviews

3.3 out of 5
83% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Sep 2024
5 out of 5
by A verified traveler

Posted 27 Sep 2024
Amazing staff. Clean rooms, very comfortable.
1 out of 5
by A verified traveler

Posted 26 Sep 2024
Too sketchy- stayed elsewhere
Comment from Hotel Management
27 Sep 2024 by Brand Experience Team, Hotel Management
Hi Tirshawna,Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them.Maz K.#Team6
3 out of 5
by A verified traveler

Posted 25 Sep 2024
Small rooms. Paper thin walls. Train track close by. Rooms were not very clean. $30 Administrative fee was disappointing. Won't stay there again.
Comment from Hotel Management
26 Sep 2024 by Brand Experience Team, Hotel Management
Hi Richard,Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. Maz K.#Team6
3 out of 5
by A verified traveler

Posted 24 Sep 2024
Nice check in. Kept getting woke up by train and thinking it was morning because of bright lights curtains let in around edges.
Comment from Hotel Management
25 Sep 2024 by Brand Experience Team, Hotel Management
Hi Patricia,Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us. Maz K.#Team6
4 out of 5
by A verified traveler

Posted 23 Sep 2024
Staff is courteous and helpfull. Hotel is old. Needs quite a few updates. Seems they are slowly working on making it better. Old building need lots of work.
Comment from Hotel Management
24 Sep 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
4 out of 5
by A verified traveler

Posted 22 Sep 2024
Floor in room was dirty the heater didn’t work and they had limited blankets
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Brand Experience Team, Hotel Management
Hi Christine,Thank you for the perfect rating!Lilith#Team6
5 out of 5
by A verified traveler

Posted 20 Sep 2024
Set back from frontage road at dead end giving it good access
5 out of 5
by A verified traveler from Portland

This traveler left a rating score only Posted 17 Sep 2024