Ratings based on 321 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Alvaro,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for your recent experience and appreciate your feedback. It’s clear we did not meet your expectations, and we are truly sorry for any inconvenience caused. Please know that your comments are being taken seriously as we work to improve our services. We would welcome the opportunity to address your concerns directly if you would like to reach out.Sincerely, Hotel Manager
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
1 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your review! We're glad you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back soon.Sincerely, Hotel Manager
by A verified traveler from West Linn
Posted 25 Aug 2024
First thing … my room was very clean and neat and that’s what I wanted and expected. But be aware that these are bare bones rooms. There’s no microwave, coffee maker, fridge, shampoo, or drawers. I wasn’t interested in any of that but if those things are important to you don’t stay here. The nearby road is busy and noisy. I had someone above me who made noise like them were moving a piano, but I travel with earplugs, so no problem. But the floor/ceiling is quite thin.
Comment from Hotel Management
26 Aug 2024 by Hotel manager, Hotel Management
Dear Guest,Thank you for your detailed feedback. We’re glad to hear that your room met your cleanliness expectations. We appreciate your comments about the room’s amenities and the noise from the nearby road and above. Your input is valuable as we strive to improve our guest experience.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Hotel manager, Hotel Management
Dear Michael,Thank you for the 8 out of 10 rating! We’re pleased to hear you had a good stay. If there’s anything specific we can do to make your next visit even better, please let us know. We look forward to your return.Sincerely, Hotel Manager
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Hotel manager, Hotel Management
Dear Michael,Thank you for your 8 out of 10 rating! We’re pleased to hear you had a positive experience. If there’s anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
7 Aug 2024 by The Guest Experience Team, Hotel Management
Hi Francisco,I am sorry you did not enjoy your stay with us. Please let us know what went wrong so that we may fix it for next time.
